User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

Abstract

User Experience (UX) is a term that has received a lot of attention in the last decade. The number of industries whose consider the importance of implementing the UX design process within their development cycle has increased. Therefore, we think it is important to investigate how UX design processes are implemented in the industries. In this research, we take a qualitative approach with descriptive methods by investigating six information technology companies in Indonesia. As a result, we found that most of these information technology companies implement the UX design process as part of their operation and consider that the UX design process is an important part of software development. Each company has its order and priorities in regard to the UX design processes and only follows their established UX design process framework in order to meet their product development requirements. We also found that there are different UX design process approaches from these six companies.

Peningkatan Efektfitas User Interface (Ui) Dan User Experience (Ux) Melalui Pendekatan User Centered Design Pada Website E – Library BPSDMP Kominfo Surabaya

“…Desain UI/UX yang tepat dapat membantu pengguna mendapatkan apa yang mereka cari dalam website yang diakses. Tampilan dan penggunaan menjadi faktor penting penentu keberhasilan dari perancangan UI/UX, jika desain UI/UX mempunyai keseimbangan maka akan meningkatkan jumlah pengguna yang mengakses website tersebut [14] [15]. Dengan adanya pembuatan desain UI pada website tersebut maka akan memudahkan pengguna dalam mengoperasikan website e-library seperti yang diharapkan BPSDMP Kominfo Surabaya.…”