2019
DOI: 10.1007/978-3-030-21711-2_6
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UX Challenges in GDSS: An Experience Report

Abstract: In this paper we present a user experience report on a Group Decision Support System. The used system is a Collaborative framework called GRoUp Support (GRUS). The experience consists in three user tests conducted in three different countries. While the locations are different, all three tests were run in the same conditions: same facilitator and tested process. In order to support the end-users. we teach the system in two different ways: a presentation of the system, and a video demonstrating how to use it. T… Show more

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Cited by 5 publications
(8 citation statements)
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“…(2004) and Sakka et al. (2019) and can be, either alternatively or complementarily, used if chosen by a knowledgeable decision‐making facilitator.…”
Section: An Upstream Pmm/pmm Decision‐analysis Methodologymentioning
confidence: 99%
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“…(2004) and Sakka et al. (2019) and can be, either alternatively or complementarily, used if chosen by a knowledgeable decision‐making facilitator.…”
Section: An Upstream Pmm/pmm Decision‐analysis Methodologymentioning
confidence: 99%
“…Note that the multi‐criteria evaluation in this step is not defined to produce an aggregated quantification of preferences over a list of alternatives, that is, the classically used multi‐criteria evaluation matrix such as in Sakka et al. (2019). It is, rather, defined to separately aggregate, in the first place, for each discovery attribute the weighted preferences of one or many deciders and, in the second place, the resulting sums for each associated decision aspect .…”
Section: Multi‐criteria Analysismentioning
confidence: 99%
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