USSD Technology a Low Cost Asset in Complementing Public Health Workers’ Work Processes

Zhou, Munyaradzi; Herselman, Marlien; Coleman, Alfred

doi:10.1007/978-3-319-16480-9_6

Cited by 13 publications

(15 citation statements)

References 3 publications

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“…As a result, the participants prefer to keep some money in hand instead of digital balances. This nding is consistent with recent Zimbabwean studies establishing that large amounts of transactions from the economy are banked informally (7,28). Therefore, it may be challenging for the intended MHMW to leverage maternal savings as there are macroeconomic issues that need to be addressed by the Government of Zimbabwe.…”

Section: Current Savings Behavioursupporting

confidence: 91%

“…Mobile money, also known as the "mobile wallet," is a technology that is utilised to digitally receive money, store it and pay for expenses through a mobile phone and SIM card (6). Both banks and telecommunications company offer Zimbabwean mobile money services using the Internet and Unstructured Supplementary Service Data (USSD) technology in the format *3digit# that can be dialled in any mobile phone (7).…”

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

“…Typical examples of mobile money facilities in Zimbabwe's health sector have included the Health Center Management Funds reported in Masvingo Province (10) and EconetHealth (also known as Maisha) (7). The Health Centre Management Funds was a community-based health cover that had various roles, which included paying for waiting mother's shelters, and medical supplies (10).…”

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

“…Maternal health wallets have been implemented in some parts of the world to save money, pay for maternal health expenses and out of pocket payments (OOPs), act as a Rotating Saving and Credit Associations (ROSCAs), teach nancial literacy and disseminate health information (9). Typical examples of mobile money facilities in Zimbabwe's health sector have included the Health Center Management Funds reported in Masvingo Province (10) and EconetHealth (also known as Maisha) (7). The Health Centre Management Funds was a community-based health cover that had various roles, which included paying for waiting mother's shelters, and medical supplies (10).…”

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

“…However, because of the hyperin ationary environment in Zimbabwe, some of these community-based health schemes may have died out. EconetHealth was a digital health assistant that relied on the content from Ada © (11), facilitating Econet's mobile subscribers to pay for and receive health messages (including maternal health information) using USSD technology (7).…”

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

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The Potentials of a Maternal Mobile Wallet: a Qualitative Case Study on Opportunities and Challenges From Zimbabwe

Nyati-Jokomo¹,

Dabengwa²,

Chikoko³

et al. 2020

Preprint

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Background: There are no systems put in place regarding mobile money for maternal savings in Zimbabwe. Therefore, this paper aims to highlight: (a) existing strategies and experiences about maternal savings in Kwekwe District and, (b) examine the implications of household dynamics and current savings behaviour towards the feasibility of implementing the RoadMApp Maternal Healthcare Mobile Wallet (MHMW). Methods: Out of the 49 health facilities in Kwekwe, 2 hospitals (rural and urban), 4 rural health centres, 2 peri-urban, and 2 urban clinics were purposively selected for the study. Participants were recruited from these health facilities. 193 people took part in the study, through 11 Focus Group Discussions, 17 In-Depth Interviews, and 3 Community Meetings. The Socio-ecological Model’s categories are applied to interpret the results taking into consideration the barriers and enablers of maternal savings.Results: There is a paucity of information on strategies for maternal savings in Kwekwe District, Zimbabwe. The critical enabler for the implementation of an MHMW could be the use of existing community structures, like the burial societies and other savings clubs. Some of the essential barriers include low access to mobile phones, inadequate network coverage, power outages, a general lack of saving culture by communities, and the hyperinflationary environment in the country. Conclusion: Although, the socio-economic status of households may be the best predictor of maternal savings, ancillary factors such as financial literacy, educational level, cultural norms, and religion will help to understand the psychosocial reasons why communities engage in maternal savings. When implementing an MHMW, specific attention should be paid to individual and community/institutional level factors such as subsidies/interests on amounts saved, enforcing financial discipline, building local level mobile network infrastructure, and relying on locally available persons/systems.

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Section: Current Savings Behavioursupporting

confidence: 91%

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

Section: Applying the Concept Of Maternal Mobile Money Into The Zimbamentioning

confidence: 99%

See 3 more Smart Citations

The Potentials of a Maternal Mobile Wallet: a Qualitative Case Study on Opportunities and Challenges From Zimbabwe

Nyati-Jokomo¹,

Dabengwa²,

Chikoko³

et al. 2020

Preprint

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The Perceptions of Smallholder Farmers on the Use of Mobile Technology: A Naturalistic Inquiry in Zimbabwe

Musungwini

Zyl

Kroeze

2022

Lecture Notes in Networks and Systems

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A participatory learning approach for the development of a maternal mobile health technology in Zimbabwe

Dabengwa

Nyati-Jokomo

Chikoko

et al. 2022

Development Southern Africa

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USSD Technology a Low Cost Asset in Complementing Public Health Workers’ Work Processes

Cited by 13 publications

References 3 publications

The Potentials of a Maternal Mobile Wallet: a Qualitative Case Study on Opportunities and Challenges From Zimbabwe

The Potentials of a Maternal Mobile Wallet: a Qualitative Case Study on Opportunities and Challenges From Zimbabwe

The Perceptions of Smallholder Farmers on the Use of Mobile Technology: A Naturalistic Inquiry in Zimbabwe

A participatory learning approach for the development of a maternal mobile health technology in Zimbabwe

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USSD Technology a Low Cost Asset in Complementing Public Health Workers’ Work Processes

Cited by 13 publications

References 3 publications

The Potentials of a Maternal Mobile Wallet:&nbsp;a Qualitative Case Study on Opportunities and Challenges From Zimbabwe

The Potentials of a Maternal Mobile Wallet:&nbsp;a Qualitative Case Study on Opportunities and Challenges From Zimbabwe

The Perceptions of Smallholder Farmers on the Use of Mobile Technology: A Naturalistic Inquiry in Zimbabwe

A participatory learning approach for the development of a maternal mobile health technology in Zimbabwe

Contact Info

Product

Resources

About

The Potentials of a Maternal Mobile Wallet: a Qualitative Case Study on Opportunities and Challenges From Zimbabwe

The Potentials of a Maternal Mobile Wallet: a Qualitative Case Study on Opportunities and Challenges From Zimbabwe