Using Web 2.0 to improve software quality

Black, Sue; Jacobs, Joanne

doi:10.1145/1809198.1809201

Cited by 10 publications

(4 citation statements)

References 6 publications

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“…Social media channels are one way of communicating and advertising in the world of developers. Different social media channels play different roles and have different impact on OSS projects, e.g., facilitating communication [5,38], awareness of the status of other developers [4,6], gaining attention [8,23,43], and attracting new contributors [7,23,31].…”

Section: Related Workmentioning

confidence: 99%

"My GitHub Sponsors profile is live!" Investigating the Impact of Twitter/X Mentions on GitHub Sponsors

Fan,

Xiao,

Hata

et al. 2024

Proceedings of the IEEE/ACM 46th International Conference on Software Engineering

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GitHub Sponsors was launched in 2019, enabling donations to opensource software developers to provide financial support, as per GitHub's slogan: "Invest in the projects you depend on". However, a 2022 study on GitHub Sponsors found that only two-fifths of developers who were seeking sponsorship received a donation. The study found that, other than internal actions (such as offering perks to sponsors), developers had advertised their GitHub Sponsors profiles on social media, such as Twitter (also known as X). Therefore, in this work, we investigate the impact of tweets that contain links to GitHub Sponsors profiles on sponsorship, as well as their reception on Twitter/X. We further characterize these tweets to understand their context and find that (1) such tweets have the impact of increasing the number of sponsors acquired, (2) compared to other donation platforms such as Open Collective and Patreon, GitHub Sponsors has significantly fewer interactions but is more visible on Twitter/X, and (3) developers tend to contribute more to open-source software during the week of posting such tweets. Our findings are the first step toward investigating the impact of social media on obtaining funding to sustain open-source software. CCS CONCEPTS• Social and professional topics → Sustainability; • Software and its engineering → Open source model.

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Section: Related Workmentioning

confidence: 99%

"My GitHub Sponsors profile is live!" Investigating the Impact of Twitter/X Mentions on GitHub Sponsors

Fan,

Xiao,

Hata

et al. 2024

Proceedings of the IEEE/ACM 46th International Conference on Software Engineering

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“…A number of researchers have reported the use of social computing tools in different phases of the software development life cycle. [29][30][31] Most of the social computing literature report and discuss the use and impact of social computing tools such as wiki 30,32 and blogging 33 for brainstorming 32 and collaborative authoring. 34 For example, Al-Ani et al 35 reported the factors that hinder developers from using social computing tools in the software development context.…”

Section: Need For An Evidence-based Study To Identify Motivators Fomentioning

confidence: 99%

“…A number of researchers have reported the use of social computing tools in different phases of the software development life cycle . Most of the social computing literature report and discuss the use and impact of social computing tools such as wiki and blogging for brainstorming and collaborative authoring .…”

Section: Related Workmentioning

confidence: 99%

Motivators for adopting social computing in global software development: An empirical study

et al. 2017

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Managing communication in collaborative global software development (GSD) projects is both critical and challenging. While social computing has received much attention from practitioners, social computing adoption is still an emerging research area in GSD. This research paper provides a review of the academic research in social computing and identifies motivators for adopting social computing in the GSD context. We applied the systematic literature review (SLR) and questionnaire survey with 35 software industry experts to address the research objective. Firstly, we implemented a formal SLR approach and identified an initial set of social computing adoption motivators. Secondly, a questionnaire survey was developed based on the SLR and was tested by means of a pilot study. The findings of this combined SLR and questionnaire survey indicate that real‐time communication and coordination, knowledge acquisition, expert feedback, and information sharing are the key factors that motivate social computing adoption in GSD projects. The results of t test (ie, t = .558, P = .589) show that there is no significant difference between the findings of SLR and questionnaire. The results of this study suggest the need for developing social computing strategies and policies to guide the strategic adoption of social computing tools in GSD projects.

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“…Integrating enterprise computing software with mobile devices (such as Google's Android phones) also facilitates social collaboration between users in a way that was not previously possible with enterprise management systems, and provides a useful model of feedback and interaction between employees of an organisation. In the same context (Black & Jacobs, 2010; provide case studies to demonstrate how social media may be used to improve software quality -where "quality" can be measured in a number of ways -and includes: fitness for purpose, on time and budget delivery, user interaction experience, delivery in accordance with project management process, and new understanding gained from engagement with the project. They demonstrate how user interaction design (during software development and beta testing) can be used to generate better customer satisfaction, and in particular how social media enables an organization to build a distributed knowledge base and increase employees' sense of connection to the company's initiatives and each other.…”

Section: Introductionmentioning

confidence: 99%

Business Models for On-line Social Networks

Rana

Caton

2010

International Journal of Virtual Communities and Social Networking

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With the increasingly ubiquitous nature of social networks and Cloud computing, users are starting to explore new ways to interact with and exploit these developing paradigms. Social networks reflect real world relationships that allow users to share information and form connections, essentially creating dynamic virtual communities. By leveraging the pre-established trust formed through friend relationships within a social network “Social Clouds” can be realized, which enable friends to share resources within the context of a social network. The creation of Social Clouds gives rise to new business models through collaboration within social networks. In this paper, the authors describe such business models and discuss their impact.

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Using Web 2.0 to improve software quality

Cited by 10 publications

References 6 publications

"My GitHub Sponsors profile is live!" Investigating the Impact of Twitter/X Mentions on GitHub Sponsors

"My GitHub Sponsors profile is live!" Investigating the Impact of Twitter/X Mentions on GitHub Sponsors

Motivators for adopting social computing in global software development: An empirical study

Business Models for On-line Social Networks

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