Using the physical properties of artefacts to manage through‐life knowledge flows in the built environment: an initial exploration

Rooke, Clementinah Ndhlovu; Rooke, John; Koskela, Lauri; Tzortzopoulos, Patrícia

doi:10.1080/01446193.2010.489925

Cited by 10 publications

(4 citation statements)

References 22 publications

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“…The main problem in the use of colors is the lack of consistency in their use (Rooke, Tzortzopoulos, Koskela, & Rooke, 2009). Consistency not only for the colors used, to which there is no standardization, but also between the colors used on the signs and the colors on the brand of the institution.…”

Section: Resultsmentioning

confidence: 99%

Healthcare Signage Design: A Review on Recommendations for Effective Signing Systems

Rodrigues

Coelho

Tavares

2018

HERD

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This article provides a set of recommendations, selected from the systematic literature review carried out, regarding signage systems for healthcare institutions that can be used for designing or redesigning more competent signage systems. The signage systems in healthcare settings are usually poorly designed due to the expansion of the original facilities, a lack of awareness of existing guidelines by the developers, and a lack of agreement between the existing recommendations. There are several guidelines and recommendations available in the literature; however, each work was developed for specific cultural contexts, so there is a lack of uniformity among them. Hence, there is a need to uniformize the guidelines for signage design in healthcare, in order to provide supportive information for developers to build and implement effective and efficient signage systems. This study examined the available literature on the subject and established a set of guidelines organized in categories to help the design process. A literature review was conducted, and 34 selected publications were analyzed from which recommendations were created. A best practices manual was also studied and used as the analytical framework to establish the design categories of the developed recommendations. This review resulted in guidelines divided into nine design categories that should be considered in the design and implementation process of signage systems in healthcare facilities.

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Section: Resultsmentioning

confidence: 99%

Healthcare Signage Design: A Review on Recommendations for Effective Signing Systems

Rodrigues

Coelho

Tavares

2018

HERD

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“…To the right of this text could be seen an upward pointing arrow indicating direction. The two signs on the wall to the immediate The first time the researcher encountered this setting she read the sign above the door as meaning straight ahead through the door, a reading that relies upon the understanding that a sign above a door indicates that the destination written on the sign is to be reached through that door (Rooke et al, 2010). Unfortunately, the door in question was a locked cupboard.…”

Section: Vertical Arrowsmentioning

confidence: 99%

Wayfinding in Complex Medical Facilities: The Indexicality of Directional Arrows

Rooke

Tzortzopoulos

et al. 2023

HERD

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Objectives, Purpose, or Aim: The aim of this article is to contribute to the better design of wayfinding systems by explicating the indexical properties of directional arrows and their consequences for wayfinding behavior. Background: The challenges associated with designing for the wayfinding needs of the different groups of users continue to be documented with the poor design of built environments being largely to blame for the wayfinders’ inability to navigate complex settings. Directional arrows have been found to be especially problematic in such settings. Methods: Ethnographic data were collected and analyzed over a period of 3 years in three overlapping phases. The unique adequacy requirement of methods, which stipulates that the methods used to produce a description of a situation should originate from the situation they describe, was adopted. Results: Directional arrows derive their meaning from the position they occupy within the physical environment and from three sources: the spatial configuration of the setting, the positioning of the sign within the setting, and the directional arrow itself. The affordance closest to the sign will be taken as the one which the sign refers to. Wayfinders treat that affordance as being indicated by the arrow until such time as it becomes apparent that it is not. Conclusions: In response to the need to find lasting solutions to the enduring problems of wayfinding, this article demonstrates how better design of wayfinding systems can be achieved by explicating the indexical properties of directional arrows and their consequences for wayfinding behavior.

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“…There is no doubt that ICT platforms support effective knowledge management (Rooke et al, 2010), which in turn, leads to improved project performance. Many studies have shown that knowledge management is a critical success factor in project performance, including those by Adenfelt (2010), Liu et al (2004), and Carrillo et al (2006).…”

Section: Knowledge Exchange and Project Performancementioning

confidence: 99%

The use of ICT platforms to promote knowledge exchange in project-based organisations

Priyono

2016

IJEK

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This study aims to investigate the use of information and communication technology (ICT) to support knowledge exchange in project-based organisations. The primary ICT tool investigated in this research is WhatsApp, a messaging application that has been widely used since its introduction. An ethnographic case study method was utilised to analyse qualitative data collected from interviews and focus group discussions. Three projects in an Indonesian university with a duration ranging from 8 months to 2 years were examined as object of investigations. Broadly, the findings show that ICT tools are generally useful in supporting knowledge exchange, which ultimately positively affects project performance. The project teams relied on WhatsApp for the success of the projects. Although face-to-face meetings were rare, team communication was highly intensive, supported by WhatsApp. In addition, managers are encouraged to promote knowledge exchange between team members. Through knowledge exchange, there will be knowledge development, which facilitates the invention of new techniques and methods for promoting project success. The most prominent findings are presented using direct quotations to provide first hand insight from the field. At the end of the paper, recommendations regarding what project managers should do during and after the project has been completed are presented. The recommendations are classified based on the knowledge management life cycle, representing a structured method to manage knowledge in project-based organisations. KEY WORDSknowledge exchange, project management, knowledge management, information technology, project-based organisation JEL CLASSIFICATION M11, M15

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Using the physical properties of artefacts to manage through‐life knowledge flows in the built environment: an initial exploration

Cited by 10 publications

References 22 publications

Healthcare Signage Design: A Review on Recommendations for Effective Signing Systems

Healthcare Signage Design: A Review on Recommendations for Effective Signing Systems

Wayfinding in Complex Medical Facilities: The Indexicality of Directional Arrows

The use of ICT platforms to promote knowledge exchange in project-based organisations

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