2021
DOI: 10.35808/ersj/2093
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Using Six Sigma in the Management of City Logistics Processes: A Case Study on the Impact Assessment of Transport Infrastructure on Fuel Consumption in Szczecin

Abstract: The presented research results show the possibility of using the Six Sigma (SS) methodology in the management of city logistics processes. Originality/value: The Six Sigma management concept in city logistics presented in the article is the first study of this type according to the authors' knowledge. The in-depth analysis of the literature on the subject, presented in the article provides for a possibility of applying the Six Sigma methodology in logistics processes and in city management. The management conc… Show more

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Cited by 2 publications
(1 citation statement)
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“…2, the process is divided in 7 high level operations, from Customer Contact to Delivery. A similar approach of both CTQ tree and SIPOC to improve the city logistics processes in Poland was found in literature [10]. scrap, as well as from (3) some of the independent variables.…”
mentioning
confidence: 76%
“…2, the process is divided in 7 high level operations, from Customer Contact to Delivery. A similar approach of both CTQ tree and SIPOC to improve the city logistics processes in Poland was found in literature [10]. scrap, as well as from (3) some of the independent variables.…”
mentioning
confidence: 76%