“…As described in Table 1 , the objective of the programme was to train the students in non-technical skills (communication) for complex care situations in the context of chronicity and end-of-life care [ 18 , 19 ]. The teaching team that implemented the programme designed 12 cases with contents related to grief ( n = 3), decision making and coping in difficult situations ( n = 3), states of acute confusion in the context of chronicity ( n = 2), bad news ( n = 1), the pact of silence ( n = 1), pain management ( n = 1), and contexts in the last days of life ( n = 1) [ 12 , 15 , 19 , 20 , 21 ].…”