Using Event-Based Process Modelling to Support Six Sigma Quality

Costello, Claire; Molloy, Owen; Lyons, Gerard J.; Duggan, Jim

doi:10.1109/dexa.2005.196

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“…Despite being a rigorous methodology, Six Sigma is recognized as an effective quality programme that reduces process variation and costs (Caulcutt, 2001) and (Mitchell, 1992). The use of Six Sigma for process performance measurement is explored further in (Costello et al, 2005).…”

Section: Related Researchmentioning

confidence: 99%

iWISE: A FRAMEWORK FOR PROVIDING DISTRIBUTED PROCESS VISIBILITY USING AN EVENT-BASED PROCESS MODELLING APPROACH

Costello¹,

Fleming²,

Molloy³

et al. 2006

Proceedings of the Eighth International Conference on Enterprise Information Systems

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Distributed business processes such as supply chain processes execute across heterogeneous systems and company boundaries. This research aims to provide an event-based process model to describe business processes spanning disparate enterprise systems. This model will be generic enough to support processes from multiple industry domains. In addition, this paper introduces the iWISE framework as a lightweight process diagnostic tool. The iWISE architecture uses the process model described to provide business process performance monitoring capabilities.

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Section: Related Researchmentioning

confidence: 99%