iWISE: A FRAMEWORK FOR PROVIDING DISTRIBUTED PROCESS VISIBILITY USING AN EVENT-BASED PROCESS MODELLING APPROACH

Abstract

Distributed business processes such as supply chain processes execute across heterogeneous systems and company boundaries. This research aims to provide an event-based process model to describe business processes spanning disparate enterprise systems. This model will be generic enough to support processes from multiple industry domains. In addition, this paper introduces the iWISE framework as a lightweight process diagnostic tool. The iWISE architecture uses the process model described to provide business process performance monitoring capabilities.