Using data envelopment analysis to benchmark activities

Homburg, Carsten

doi:10.1016/s0925-5273(01)00194-3

Cited by 89 publications

(33 citation statements)

References 12 publications

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“…Zhu [35] illustrated the potential of this method in an urban context, presenting a study on the economic performance of Chinese cities. To our knowledge, DEA has not yet been applied to the management of urban quality of life, but it presents several advantages, namely in terms of low information requirements [17] and in the ability of handling multiple inputs and outputs. Thus, it can give fundamental contributions to help local policy-makers to achieve better performances in that matter.…”

Section: Measuring Quality Of Lifementioning

confidence: 99%

Evaluation of performance of European cities with the aim to promote quality of life improvements

Morais

Camanho

2011

Omega

129

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a b s t r a c tThis paper explores the possibilities presented by DEA to assess quality of life and evaluate the performance of city managers in what concerns the promotion of urban quality of life. Using the data provided by the Urban Audit program, from the European Union, we defined the city profile regarding quality of life for 206 cities. Two approaches are presented: the construction of a composite indicator of quality of life and the assessment of local management performance, contextualised by the GDP per capita to measure the ability of local authorities to promote quality of life given the economic condition of the country. The results identify the cities with urban best practices and present a model of intervention for the cities considered inefficient, based on benchmarking principles.

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Section: Measuring Quality Of Lifementioning

confidence: 99%

Evaluation of performance of European cities with the aim to promote quality of life improvements

Morais

Camanho

2011

Omega

129

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“…DEA não fornece informações suficientes de como melhorar uma certa atividade, porém ajuda a decidir se tal atividade deve ser analisada com mais detalhes (Homburg, 2001).…”

Section: Benchmarkingunclassified

“…Segundo Homburg (2001), a principal idéia do método DEA (Data Envelopment Analysis -Análise Envoltória de Dados) é estender o tradicional conceito de produtividade ou eficiência para torná-lo adequado ao formato multi-input e multi-output. Essa idéia resume o emprego de um estudo de DEA no presente trabalho, pois este método se aproxima da filosofia benchmarking.…”

Section: Introductionunclassified

Identificando as melhores práticas operacionais através da associação Benchmarking-Dea: o caso das refinarias de petróleo

2006

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ResumoEste trabalho estuda a implementação de um método de Pesquisa Operacional denominado Análise Envoltória de Dados (DEA) em uma etapa de um processo de benchmarking, para identificar e analisar as melhores práticas operacionais de um modelo representativo de um sistema de unidades produtivas e, em função dessas análises, sugerir um plano de medidas para o alcance da eficiência máxima. A atuação do conjunto Benchmarking-DEA é observada em um estudo de caso aplicado em um grupo de refinarias de uma empresa de petróleo multinacional.Palavras-chave: benchmarking; DEA; refinarias de petróleo; medição de desempenho. AbstractThis work studies the implementation of an Operational Research method named Data Envelopment Analysis (DEA) in a stage of a benchmarking process, in order to identify and evaluate the operational best practices of a representative model of productive units system and, through these analysis, to suggest an action plan to reach the maximum efficiency. The Benchmarking-DEA association behaviour is observed in a case study applied in a set of refineries of a multinational petroleum company.

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“…Thus, this property gives the name of analysis. The efficiency performance of the activity management has been a critical research stream that draws considerable attention [4][5][6][7]. Most studies about the application of DEAbased models to activity management performance measurement assume that the reduction of undesirable outputs (or inputs) and the increase of desirable outputs are proportional.…”

Section: Introductionmentioning

confidence: 99%

A Slacks-based Measure of Efficiency of Electric Arc Furnace Activity with Undesirable Outputs

Hao¹,

Su²,

Ge³

2011

JSSM

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Using data envelopment analysis to benchmark activities

Cited by 89 publications

References 12 publications

Evaluation of performance of European cities with the aim to promote quality of life improvements

Evaluation of performance of European cities with the aim to promote quality of life improvements

Identificando as melhores práticas operacionais através da associação Benchmarking-Dea: o caso das refinarias de petróleo

A Slacks-based Measure of Efficiency of Electric Arc Furnace Activity with Undesirable Outputs

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