Using BPNN and DEMATEL to modify importance–performance analysis model – A study of the computer industry

Hu, Hsiu‐Yuan; Lee, Yu-Cheng; Yen, Tieh‐Min; Tsai, Chih‐Hung

doi:10.1016/j.eswa.2009.01.062

Cited by 106 publications

(67 citation statements)

References 41 publications

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“…One way to measure the performance of the organization is using Importance Performance Analysis (IPA). The researchers are focusing research on Importance Performance Analysis (IPA) are [1]- [7]. The quality characteristics are based on their importance to facilitate the use of appropriate strategies based on the indicators.…”

mentioning

confidence: 99%

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Examining Academic Service using Importance Performance Analysis (IPA)

Saggaf¹,

Salam²,

Darwis³

et al. 2017

Proceedings of the 2nd International Conference on Education, Science, and Technology (ICEST 2017)

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mentioning

confidence: 99%

“…INTRODUCTION In the 1980s the organization has done a quality management system to measure the performance of the organization [1], [2]. One way to measure the performance of the organization is using Importance Performance Analysis (IPA).…”

mentioning

confidence: 99%

Examining Academic Service using Importance Performance Analysis (IPA)

Saggaf¹,

Salam²,

Darwis³

et al. 2017

Proceedings of the 2nd International Conference on Education, Science, and Technology (ICEST 2017)

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“…Literatür incelemesinde insan kaynakları alanında ya da çeşitli sistemlerin performansının [5,10,19,20,21] değerlendirmesinde çok ölçütlü karar verme (ÇÖKV) yaklaşımlarını kullanan çalışmalar bulunmaktadır. Literatürde yer alan çok ölçütlü karar verme yaklaşımlarını kullanan çalışmalarda dikkat çeken unsurun performans değerlendirme modellerinin içerdiği faktörlerin ilişkili olarak Analitik Ağ Prosesi (ANP) [10,13,16] ve ilişkisizlik bağlamında Analitik Hiyerarşi Prosesi (AHP) [5,6,12,15,22] ile ağırlıklandırmaların hesaplandığı görülmüştür.…”

Section: Gi̇ri̇ş (Introduction)unclassified

Performans Değerlendi̇rmesi̇ne Çok Ölçütlü Bütünleşi̇k Bi̇r Yaklaşim

Yüksel¹

2015

Gazi Üniversitesi Mühendislik-Mimarlık Fakültesi Dergisi

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ÖZETEğitim sisteminin performansının belirlenmesi eğitim yöneticileri, karar vericiler ve planlamacılar açısından bilinmesi gereken önemli bir bilgidir. Bu çalışmada, eğitim faaliyetinin doğasının çok faktörlü bir yapıya sahip olduğu düşüncesinden hareketle, bir eğitim sisteminin performansını değerlendirmeye yönelik bir algoritma önerilmiştir. Çalışmada önerilen algoritmanın uygulaması bir üniversitenin lisans düzeyinde eğitim veren bir bölümüne yönelik yapılmıştır. Çalışmada eğitim sistemi; yönetim, altyapı, öğretimin etkililiği, öğrenciler, endüstri ve toplumla etkileşim, müfredat dışı etkinlikler ve araştırma geliştirme faktörlerinden oluşmuştur. Çalışmada faktörler arasındaki ilişki DEMATEL (The Decision Making Trial and Evaluation Laboratory) tekniğiyle ve faktörlerin ağırlıkları ise ANP (Analitik Ağ Prosesi) tekniğiyle belirlenmiştir. Bütüncül yaklaşımı temel alan bu çalışmanın sonuçlarına göre bir eğitim sisteminin performansının ne düzeyde gerçekleştiği belirlenebilmiştir. Çalışmada önerilen algoritmayla her bir eğitimsel faktörün performans düzeyi belirlenebilmiştir. Bununla birlikte faktörlere göre performans sapma düzeyi ve eğitim sisteminin genel performans sapma düzeyi önerilen yaklaşımla hesaplanabilinmiştir.Anahtar Kelimeler: Performans değerlendirme, çok ölçütlü karar verme, eğitim sistemi AN INTEGRATED APPROACH FOR EVALUATING PERFORMANCE BY MULTI-CRITERIA ABSTRACTDetermining the education system's performance is important information that should be aware of by the education directors, decision makers and the planners. In this research, from the idea that claims the nature of the education activity has a multi-criteria structure; an algorithm to evaluate the performance of an education system is proposed. The application of the proposed algorithm in the research is studied in one of the departments which provide education of undergraduate academic degree in a university. In the research, the education system constitutes of the factors those are management, substructure, efficiency of the teaching, students, interaction between the industry and the society, extracurricular activities and research development. In the research, the relationship among the factors is determined by The Decision Making Trial and Evaluation Laboratory (DEMATEL) technique and the weights of the factors are determined by Analytic Network Process (ANP) technique. As a result of this study which is based on the integrated approach; it is determined in what degree the education system's performance accrued. Performance level of each education factor is also determined by the proposed algorithm in the research. Besides, the deviation level of performance according to the factors and the deviation level of general performance of the education system could be calculated by the proposed approach.

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“…According to Hu et al [103], the number of questionnaires for DEMATEL techniques should be between three and nine respondents. Also, there is not a general rule for the number of responses necessary in MCDM techniques such as ANP, but it is technically valid that MCDM does not require a large sample.…”

Section: Data Collectionmentioning

confidence: 99%

DEMATEL-ANP Risk Assessment in Oil and Gas Construction Projects

et al. 2017

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Oil and gas construction projects are complex and risky because of their dynamic environment. Furthermore, rising global energy demand has increased the need for trustworthy risk assessment models for such projects that can provide adequate and precise policy planning. Traditional risk assessments in oil and gas construction projects do not consider the interrelationships of factors in the best-fit models. The Decision Making Trial and Evaluation Laboratory (DEMATEL) and Analytic Network Processes (ANP), called the DEMATEL-ANP approach, have been applied to other research disciplines to address this shortcoming. This method is able to construct a structural relationship among the different influence factors to visualize complex correlations. Thus, the purpose of this study is to showcase the DEMTAL-ANP risk assessment model to assess the overall risk factors of OGC projects. This study thus identifies the crucial risk criteria of such projects. Data were collected in 2016 through interviews with experts active in OGC projects in Iran. DEMATEL in this situation is used to determine the interdependencies' relative strengths among the risks. The ANP method is applied to assess the relative importance of the risk factors and to determine the best strategy for implementation of a risk management program. The results presented in this study are a novel adaptation of the risk assessment methodology to OGC projects that determines the important risk factors that directly affect the project success, which in turn helps in formulation of policies for ensuring reliable energy supply planning.

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Using BPNN and DEMATEL to modify importance–performance analysis model – A study of the computer industry

Cited by 106 publications

References 41 publications

Examining Academic Service using Importance Performance Analysis (IPA)

Examining Academic Service using Importance Performance Analysis (IPA)

Performans Değerlendi̇rmesi̇ne Çok Ölçütlü Bütünleşi̇k Bi̇r Yaklaşim

DEMATEL-ANP Risk Assessment in Oil and Gas Construction Projects

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