Using asset specificity and asset scope to measure the value of IT

Tillquist, John; Rodgers, Waymond

doi:10.1145/1039539.1039542

Cited by 30 publications

(9 citation statements)

References 6 publications

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“…Information technology creates value but identifying where, how, and how much value can be problematic [ 51 ]. Social media has considerable potential to make a positive contribution to health care; however, results from its use are abstruse [ 52 ].…”

Section: Discussionmentioning

confidence: 99%

How Health Care Organizations Approach Social Media Measurement: Qualitative Study

Ukoha

2020

JMIR Form Res

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Background Many health care organizations use social media to support a variety of activities. To ensure continuous improvement in social media performance, health care organizations must measure their social media. Objective The purpose of this study is to explore how health care organizations approach social media measurement and to elucidate the tools they employ. Methods In this exploratory qualitative research, Australian health care organizations that use social media, varying in size and locality, were invited to participate in the study. Data were collected through semistructured interviews, and the transcripts were analyzed using thematic analysis. Results The study identified health care organizations’ approaches to social media measurement. While some measured their social media frequently, others used infrequent measurements, and a few did not measure theirs at all. Those that measured their social media used one or a combination of the following yardsticks: personal benchmarking, peer benchmarking, and metric benchmarking. The metrics tracked included one or more of the following: reach, engagement, and conversion rates. The tools employed to measure social media were either inbuilt or add-on analytics tools. Although many participants showed great interest in measuring their social media, they still had some unanswered questions. Conclusions The lack of a consensus approach to measurement suggests that, unlike other industries, social media measurement in health care settings is at a nascent stage. There is a need to improve knowledge, sophistication, and integration of social media strategy through the application of theoretical and analytical knowledge to help resolve the current challenge of effective social media measurement. This study calls for social media training in health care organizations. Such training must focus on how to use relevant tools and how to measure their use effectively.

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Section: Discussionmentioning

confidence: 99%

How Health Care Organizations Approach Social Media Measurement: Qualitative Study

Ukoha

2020

JMIR Form Res

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“…As the survey progressed, the research was driven towards the more general issue of Managing Software Systems as Business Assets [228,227]. If the issue is our ability, or even, our desire, to manage this new type of asset, then what literature is most likely to describe how to do so?…”

Section: Literature Reviewmentioning

confidence: 99%

“…A ''reuse count'' cannot substitute for an inventory quantity field. Alternatively, viewing software items as ''economic assets'' [228,227] economists react that assets cannot change with great rapiditymany large installations record hundreds of software updates daily. Accountants (even CPAs, and even those trained quite recently) can complete their training with essentially no understanding of software.…”

Section: Introduction and Executive Summarymentioning

confidence: 99%

Towards management of software as assets: A literature review with additional sources

Ben-Menachem

2008

Information and Software Technology

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“…In the information systems development domain, the DND technique was originally used to understand better the dynamics of organizational and institutional life in inter-organizational collaborations (Tillquist, 2004; Tillquist et al , 2002). Later, the DND technique has been used in the wider organizational domain to image the contexts of purely intra-organizational collaborations (Tillquist and Rodgers, 2005) and collaborations including both inter- and intra-organizational dimensions (Ulbrich and Borman, 2012). The technique is also known for its ability to identify value-generating activities within collaborations along with complementary activities required from collaborators (Tillquist and Rodgers, 2005).…”

Section: Introductionmentioning

confidence: 99%

“…Later, the DND technique has been used in the wider organizational domain to image the contexts of purely intra-organizational collaborations (Tillquist and Rodgers, 2005) and collaborations including both inter- and intra-organizational dimensions (Ulbrich and Borman, 2012). The technique is also known for its ability to identify value-generating activities within collaborations along with complementary activities required from collaborators (Tillquist and Rodgers, 2005).…”

Section: Introductionmentioning

confidence: 99%

Extended dependency network diagrams: adding a strategic dimension

Ulbrich

Borman

2017

JGOSS

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Purpose Organizations increasingly form or join collaborations to gain access to resources paramount for achieving a sustained competitive advantage. This paper aims to propose an extension to the established dependency network diagram (DND) technique to better facilitate analysis, design and, ultimately, strategic management of such collaborations. Design/methodology/approach Based on the resource dependence theory, the constructs of power and secondary dependency are operationalized and integrated into the original DND technique. New rules and an updated algorithm for how to construct extended DNDs are provided. Findings The value of the proposed extension of the DND technique is illustrated by analysis of an application hosting collaboration case study from the Australian financial service industry. Research limitations/implications This study provides preliminary evidence for strategically managing resource collaborations. Future research could further test empirically the usefulness of the proposed extension of the DND technique and how much it contributes to better understanding resource collaborations. Practical implications The proposed extension of the DND technique enables managers to perform a broader analysis of dependencies among participants in a collaboration, helping them to more accurately comprehend the relationships between the entities in their collaborative environment and, thus, being in a better position of strategically managing resource dependencies. Originality/value The proposed extension of the DND technique makes a central contribution to the extant literature by adding a strategic dimension to a visualization technique used to represent collaborative environments.

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Using asset specificity and asset scope to measure the value of IT

Abstract: A technique for quantifying the contribution of IT to a firm's value and performance makes it possible to compare the value of IT in different firms and industries.

Cited by 30 publications

References 6 publications

How Health Care Organizations Approach Social Media Measurement: Qualitative Study

How Health Care Organizations Approach Social Media Measurement: Qualitative Study

Towards management of software as assets: A literature review with additional sources

Extended dependency network diagrams: adding a strategic dimension

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