Towards management of software as assets: A literature review with additional sources

Ben-Menachem, Mordechai

doi:10.1016/j.infsof.2007.08.001

Cited by 9 publications

(5 citation statements)

References 53 publications

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“…This has been confirmed through the following years [31]. Several studies [10,13,20,22,23,41] identify the resolution of an error relevant to the purchaser as a further trigger for maintenance. Policy within the organization aims to assist with determining the occurrence of a trigger event, however apparently contradictory policies with the same aim were identified in separate studies: one policy required a company remain within vendorsupport version requirements [8], another one requested to upgrade every one and a half years [22].…”

Section: There Are Triggers For Maintenancementioning

confidence: 80%

“…Through the adoption of a technical vendor viewpoint they can be divided into infrastructure, tools or applications [2]. An alternative view is to understand IT, IS and software as representing an asset [41]. This treatment of software as an asset supports references within the study to deferral behaviors within the engineering realm and its physical assets.…”

Section: Discussionmentioning

confidence: 99%

“…Major social change was also identified as triggering maintenance: e.g. the introduction of the Euro currency within the European Union [41]. Some papers alluded to the vendor maintenance release as a simple and sufficient trigger for a client organization's reaction to implement it [4,13,20,33].…”

Section: There Are Triggers For Maintenancementioning

confidence: 99%

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A Conceptual Investigation of Maintenance Deferral and Implementation: Foundation for a Maintenance Lifecycle Model

Savage

Kautz

Clarke

2017

Complexity in Information Systems Development

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Despite the fact that society and organizations rely heavily on Information Systems (IS) and software, the maintenance of vendor-supplied IS, in particular standard package software has gained little attention within the academic literature. This paper presents a conceptual study of the current state of research concerning the reasons for deferral and performance of vendor-supplied maintenance by the purchasing organization. These reasons have so far neither been investigated together nor from that perspective. Based on a systematic literature review and taking the purchaser's viewpoint, reasons for maintenance deferral and performance are identified from the literature. They build the groundwork and foundation for a Maintenance Lifecycle and Process Model that provides a starting point to research vendor-supplied maintenance from the customer's point of view. Disciplines Business AbstractDespite the fact that society and organizations rely heavily on Information Systems (IS) and software, the maintenance of vendor-supplied IS, in particular standard package software has gained little attention within the academic literature. This paper presents a conceptual study of the current state of research concerning the reasons for deferral and performance of vendorsupplied maintenance by the purchasing organization. These reasons have so far neither been investigated together nor from that perspective. Based on a systematic literature review and taking the purchaser's viewpoint, reasons for maintenance deferral and performance are identified from the literature. They build the groundwork and foundation for a Maintenance Lifecycle and Process Model that provides a starting point to research vendor-supplied maintenance from the customer's point of view.

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Section: There Are Triggers For Maintenancementioning

confidence: 80%

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

A Conceptual Investigation of Maintenance Deferral and Implementation: Foundation for a Maintenance Lifecycle Model

Savage

Kautz

Clarke

2017

Complexity in Information Systems Development

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“…Less than 20 percent of companies effectively use SAM [6] and while 65% of enterprises are audited yearly (up to 23% of them were audited three times or more on the same year), only 29% have an automatized monitoring of their systems and 25% of them have no monitoring at all. Such lack of SAM could result in huge expenses for companies [7] and can sometimes lead to severe trouble like the 2000 year problem that led to enormous costs to firms that didn't have SAM inventory databases [8]. While business, for security purposes, set up centralized security policy and denied to their employees the right to install software on the professional work station, the BYOD paradigm tends to reverse this situation and let people use as they see fit their devices leading to IT risks [9].…”

Section: State Of the Artmentioning

confidence: 99%

Heuristic for license-aware, performant and energy efficient deployment of multiple software in Cloud architecture

Caron

Chevalier

Baillon-Bachoc

et al. 2021

2021 12th International Conference on Information and Communication Systems (ICICS)

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In the Cloud Era, we want to be able to quickly deploy any software anywhere in the world to provide high availability and fast services while maintaining acceptable levels of performance, low energy consumption and ensuring the compliance with every software level agreements contracted. To answer some of these needs, different tools exist in parallel to a big variety of Cloud architectures. Several interesting problems arise like deployment, networking, storage, security, and many others. In this paper, we will focus on the deployment issue with a Software Asset Management point of view. Most Cloud providers use proprietary software to ensure different kinds of services, and with them comes the licensing problem. We will tackle and propose a heuristic to solve the problem of deploying software in a Cloud architecture while considering license compliance, license price, and other important criteria. We will prove the NP-completeness of this problem and compare our heuristic with others to evaluate the enhancement we propose.

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“…Different people and organisations approach project management of software development differently. Depending on the perceived importance of the software, for example is it seen as a strategic competitive advantage [21], [22], or merely an asset to be managed [23], [24], the SDLC will reflect this. A company which sees the software as being strategically important may also be more supportive of pursuing lean or agile approaches such as iterative development [25] and/or closer contact between developers and end users [26] in order to improve that key process area.…”

Section: Software Managementmentioning

confidence: 99%

Regulated Software Development – An Onerous Transformation

Cawley

Wang

Richardson

2013

Foundations of Health Information Engineering and Systems

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Abstract. Software development within regulated settings is becoming more and more common place. Compliance typically involves saying what you do and doing what you say. However, in some domains, especially safety-critical ones, it needs to be more than simply following the rules, and should be something which everybody in the organisation supports in their daily tasks. This can be difficult to achieve and requires an organisational transformation, but once begun, sets the foundation on which the software development process can evolve.

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Towards management of software as assets: A literature review with additional sources

Cited by 9 publications

References 53 publications

A Conceptual Investigation of Maintenance Deferral and Implementation: Foundation for a Maintenance Lifecycle Model

A Conceptual Investigation of Maintenance Deferral and Implementation: Foundation for a Maintenance Lifecycle Model

Heuristic for license-aware, performant and energy efficient deployment of multiple software in Cloud architecture

Regulated Software Development – An Onerous Transformation

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