Proceedings of the 3rd Asia Pacific International Conference of Management and Business Science (AICMBS 2019) 2020
DOI: 10.2991/aebmr.k.200410.038
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User Satisfaction of E-Learning System Implementation for Training and Development Program in Organization

Abstract: The current learning model is more modernized with the implementation of advanced technology. Knowledge management systems in the company can be used efficiently and effectively also supported by sophisticated technology. E-learning or electronic learning is one of the information technology products that enter the business world. This research discusses important factors that can increase the satisfaction and interest of trainees to use e-learning system. The method used to this research is quantitative analy… Show more

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Cited by 3 publications
(4 citation statements)
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References 15 publications
(15 reference statements)
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“…The results of the sixth hypothesis testing reveal that user satisfaction lacks an impact on cloud-based e-learning when mediated by variable behavioral intentions. This suggests that, contrary to the findings of Disastra and Wahyuningtyas (2020), user satisfaction with cloudbased e-learning does not significantly influence the user's intention to continue using such systems [33].…”
contrasting
confidence: 93%
“…The results of the sixth hypothesis testing reveal that user satisfaction lacks an impact on cloud-based e-learning when mediated by variable behavioral intentions. This suggests that, contrary to the findings of Disastra and Wahyuningtyas (2020), user satisfaction with cloudbased e-learning does not significantly influence the user's intention to continue using such systems [33].…”
contrasting
confidence: 93%
“…It is a critical factor affecting students' use of ELS applications (Disastra and Wahyuningtyas, 2020). Satisfaction is characterized by a person's perception of how responsive the system is to their needs and expectations (Ghazal et al, 2018).…”
Section: User-perceived Satisfaction (Upsat)mentioning
confidence: 99%
“…Students' gratification appears to be a vital feature in the assessment of tutors, tutor courses, and the general quality of university education programs (Teo and Wong, 2013). In the context of ELS services, students are more prospective to practice the service again if they feel satisfied with the services provided (Disastra and Wahyuningtyas, 2020). User gratification is one indicator of the efficient use of an ELS to assist with their activities, such as extracting and publishing information and interacting with others (Seta et al, 2018).…”
Section: User-perceived Satisfaction (Upsat)mentioning
confidence: 99%
“…Research shows that there are essential factors in increasing user satisfaction with technology-based learning models. Although it is true that, in practice, developing the implementation of technology-based learning requires costs and time to implement, Technologybased learning activities encourage someone to use them; therefore, user satisfaction is an essential factor for individuals when using technology (Disastra & Wahyuningtyas, 2020).…”
Section: Introductionmentioning
confidence: 99%