User Requirements Elicitation for Universal Access

Antona, Margherita; Ntoa, Stavroula; Adami, Ilia; Stephanidis, Constantine

doi:10.1201/9781420064995-c15

Cited by 18 publications

(13 citation statements)

References 15 publications

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“…Furthermore, gathering user requirements for older adults can be a complex and difficult process, in terms of working with them should be applied differently compared to general users [10]. Most of the findings in this context reported that many designers have a significant challenges and it is a complex task in communicating effectively with older adults [11,12,13,14], especially when designing for mobile spiritual applications. Rapid development in mobile technology recently shows the changing trend of using computer to mobile technology to support people's daily activities including religious activity [15].…”

Section: Introductionmentioning

confidence: 91%

“…Following the pre-interview, a written diary for a one-week period had been conducted to 11 volunteer participants as per guided in several articles [12,19,27,32,33,34]. Overall, the daily diary aimed to provide information regarding their daily routines and hobbies, including any difficulties that they might have in the study.…”

Section: ) Diary Studymentioning

confidence: 99%

“…In the field of designing for older adults, relatively small adjustments must be introduced to the UCD paradigm [12]. In practice, various methods are applied in requirements gathering stage [23], but they are complicated to be employed for older adults group of context [19].…”

Section: Literature Reviewmentioning

confidence: 99%

“…However, it will be done ineffectively due to little guidance of including older adults as HCI participants. Since older adult users do not have a static set of user requirements [10], some methods addressed in previous studies [19,12], clearly point to the need for techniques reconsidering to be modified and adjusted methodologically in requirements gathering stage.…”

Section: Introductionmentioning

confidence: 97%

“…A further extension from the idea of UCD, such as universal design was then developed with the new way of "knowing the diversity of users". Universal access which is well-known as a concept of addressing the requirements of all potential users [17,18], have been applied differently [12]. However, it will be done ineffectively due to little guidance of including older adults as HCI participants.…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

A multi-method exploration: The use of mobile spiritual applications amongst older adults

Zainal

Ahmad

Razak

et al. 2015

2015 International Conference on Information Technology Systems and Innovation (ICITSI)

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Gathering user requirements for older adults can be a complex and difficult process, in terms of working with them should be applied differently compared to general users. The agerelated ability changes are sensitive to be discussed and sometimes, the unwillingness might occur in this requirements gathering stage. It is important to underscore the importance and significance of this research in the light of proper requirements gathering techniques in working with older adults and this situation supported by the growing trend of older users' role in technology development included for mobile phone applications. Although many of the existing mobile applications are widely used and covers many aspects of daily routines included for spiritual-oriented mobile applications, there is still lacking of the mobile applications that have been used are well suited to older adult users. The study found that older adults were able to learn and use mobile spiritual apps. However, the methods of requirements gathering should be applied in an appropriate way, since religious and spirituality experiences are sensitive to be discussed in the public. This paper reports on a multi-method research effort that employed cultural probe workshop, written daily activity diaries, interviews, and participant observations to explore about mobile spiritual application use amongst older adults in Malaysia. The results are presented by reflecting on the authors' experience which highlight some suggestions on how cultural probe workshop and diary study activities may support the process of gathering user requirements for mobile spiritual applications amongst older adults.

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Section: Introductionmentioning

confidence: 91%

Section: ) Diary Studymentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 97%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

A multi-method exploration: The use of mobile spiritual applications amongst older adults

Zainal

Ahmad

Razak

et al. 2015

2015 International Conference on Information Technology Systems and Innovation (ICITSI)

View full text Add to dashboard Cite

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Perspectives on the Patient Experience (PX) of People with Disabilities in the Digital Age: From UX to PX

Idoughi¹,

Touloum²,

Guerrier³

et al. 2022

Healthcare Systems

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Contribution of Clinical Data to the Design of Assistive Systems

Vella

Vigouroux

Baudet

et al. 2020

HCI International 2020 – Late Breaking Papers: Universal Access and Inclusive Design

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L'objectif de notre travail est de concevoir une nouvelle méthodologie de conception centrée utilisateur (CCU) dans le domaine de la conception de systèmes de suppléance pour des personnes polyhandicapées résidant dans des Maisons d'Accueil Spécialisée (MAS). Nous avons adopté une approche spécifique en intégrant des données cliniques interprétées des personnes en situation de polyhandicap par le personnel médico-social. C'est une nouvelle approche pour pallier leur difficulté à identifier et/ou à exprimer leurs besoins en matière d'outils de suppléance. Nous allons montrer au travers d'un cas d'étude comment ces données cliniques nous ont permis de concevoir des prototypes moyenne fidélité pour l'aide à la communication et au contrôle d'environnement. MOTS CLÉS Conception centrée utilisateur ; techniques d'interaction ; polyhandicap ; données cliniques.

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User Requirements Elicitation for Universal Access

Cited by 18 publications

References 15 publications

A multi-method exploration: The use of mobile spiritual applications amongst older adults

A multi-method exploration: The use of mobile spiritual applications amongst older adults

Perspectives on the Patient Experience (PX) of People with Disabilities in the Digital Age: From UX to PX

Contribution of Clinical Data to the Design of Assistive Systems

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