User Perceptions of Private Paratransit Operation in Indonesia

Joewono, Tri Basuki; Kubota, Hisashi

doi:10.5038/2375-0901.10.4.5

Cited by 84 publications

(49 citation statements)

References 12 publications

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“…As mentioned in the introduction, several studies have demonstrated the causal relationship between perceived quality of bus service and customer satisfaction (e.g., Eboli andMazzulla 2007, Joewono andKubota 2007). In view of that finding, in this study, we chose to hypothesize about the possible effect of the perceived quality of bus service on the behavioral intention of non-bus users.…”

Section: Discussionmentioning

confidence: 97%

“…In fact, research on similar issues regarding the quality of transit service perceived by bus users has confirmed this assumption. For example, Eboli and Mazzulla (2007) found that perceived quality attributes of bus service had an impact on customer satisfaction, and Joewono and Kubota (2007) also found a significant relationship between overall satisfaction and loyalty to use the transit service in the future. Jen and Hu (2003) concluded that passengers' repurchase intentions were determined by their perceived value of the bus service.…”

Section: Introductionmentioning

confidence: 99%

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Psychological Determinants of the Intention to Use the Bus in Ho Chi Minh City

Fujii¹,

Van²

2009

JPT

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Section: Discussionmentioning

confidence: 97%

Section: Introductionmentioning

confidence: 99%

Psychological Determinants of the Intention to Use the Bus in Ho Chi Minh City

Fujii¹,

Van²

2009

JPT

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“…That is why recent years have seen the development of derived importance methods based on CSS (Weinstein, 2000;Cavana et al, 2007;Pakdil and Aydin, 2007;Eboli and Mazzulla, 2007;Joewono and Kubota, 2007;Dell'Olio et al, 2010;Nurul--Habib et al, 2011;Jen et al, 2011) and from stated preference surveys (Hensher and Prioni, 2002;Hensher et al, 2003;Eboli and Mazzulla, 2008a;2008b;Dell'Olio et al, 2011;Cirillo et al, 2011).…”

Section: Introductionmentioning

confidence: 99%

A classification tree approach to identify key factors of transit service quality

Oña

Calvo

2012

Expert Systems with Applications

152

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“…Indeed, the massive human movement and goods are very necessary in two cities, since high mobility is mandatory to meet the needs (Joewono & Kubota 2007). This high requirement is regarded by the company as a step to develop its products, one of them with the utilization of technology and information systems in corporate strategy.…”

Section: Methodsmentioning

confidence: 99%

Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei

Saadah

Yasmine

Mubah

2017

MKP

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Since the occurrence of application-based taxi, phenomenon and resistance have emerged in metropolitan cities around the world. One of the main issues highlighted is digital collaborative consumption which emerges as the consequences of globalization. As an interpretive case study research, this paper aims to analyze the use of Uber as an alternative to public transportation in Taipei and Surabaya. Authors discuss the issue by comparing the reaction toward the occurrence of Uber and Taipei and Surabaya. Authors apply the theory from Hegre, Gissinger, & Gledtisch (2002) about globalization and social conflict to explain social issues as the consequences of digital collaborative consumption as the new consumption model. According to the theory, globalization creates a deprivation which makes the struggle to access source of capital become more intense. Poverty is the main generator of radical action and violence. Analyzing the phenomena of Uber usage and the resistance from traditional taxi businessmen in Taipei and Surabaya, the authors argue that globalization reflected on digital collaborative consumption could lead to social unrest for parties who cannot adapt to the changes in economic practice. As shown by many cases of app-based rejection taxi in public places such as airport, train station and bus station; the traditionalists show resistance towards globalization and the economic shift of public transportation business model. Key words: digital collaborative consumption; globalization, social issues, application-based taxi, social unrest Hegre, Gissinger, & Gleditsch (2002) Abstrak Sejak taksi daring mulai beroperasi, berbagai respon dan fenomena baru bermunculan di kota-kota besar dunia. Salah satu fenomena yang memantik perdebatan adalah digital collaborative consumption yang muncul sebagai dampak globalisasi. Tulisan ini merupakan hasil kajian studi kasus interpretif terhadap fenomena penggunaan Uber dan resistensi yang muncul dari pelaku bisnis transportasi konvensional di Taipei dan Surabaya. Untuk menjelaskan isu-isu sosial yang munculsebagai respon dari digital collaborative consumption, penulis menggunakan teori dari

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User Perceptions of Private Paratransit Operation in Indonesia

Abstract: In this article, public perception is expressed by user participation in rating the

Cited by 84 publications

References 12 publications

Psychological Determinants of the Intention to Use the Bus in Ho Chi Minh City

Psychological Determinants of the Intention to Use the Bus in Ho Chi Minh City

A classification tree approach to identify key factors of transit service quality

Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei

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