User Interface Factors of Mobile UX: A Study with an Incident Reporting Application

Abstract

Smartphones are now ubiquitous, yet our understanding of user interface factors that maximize mobile user experience (UX), is still limited. This work presents a controlled experiment, which investigated factors that affect the usability and UX of a mobile incident reporting app. The results indicate that sequence of user interface elements matters while striving to increase UX, and that there is no difference between tab and scrolling as navigation modalities in short forms. These findings can serve as building blocks for empiricallyderived guidelines for mobile incident reporting.

Design and Experience of Mobile Applications: A Pilot Survey

“…Provides accessible projects unpleasant interactions [9] Investigated the effect of sequence of UI elements and type of forms According to [6], a heuristic evaluation is a usability inspection method which identifies the usability problems in UI design. It examines the interface and judges its compliance with recognized usability principles, i.e., heuristics.…”

“…Moreover, [7] evaluated the dynamism of the digital content and tools used in mobile application development. In the same way, authors in [8][9][10] investigated the effect of the sequence of UI elements and type of forms, the impact of the need for uniqueness, self-identification, and perceived performance risk on mobile application usage behaviour. Authors in [11], proposed a prototype of the UI/UX design for "IdeIn," a web-based learning tool that strives to give equal access to quality education for all students, but it had limited context, interest, and scope.…”