User Experience Research on Kiosk of Public Institutions based on Dialect : Daegu City

Abstract

Recently, local dialects in Korea are disappearing. This leads to a crisis of cultural diversity. On the other hand, the movement of the kiosk market revival has been detected, and the researcher intends to contribute to the development of local dialect culture by incorporating dialects into the kiosk market. Currently, efforts, which is marketing used dialects is actively emerging, are made to revive various local cultures. However, research on interest induction and emotional change is insufficient, and during this research, it will be focused on emotional change. By using dialects into kiosks, it can enhance machine-human bonding and provide foreigners with a different experience by presenting new concepts of tourism elements. Therefore, this study confirms a positive response by designing UI and questioning it to 89 subjects regarding kiosks implementing dialect TTS. In particular, the type in which dialect and standard language were properly used was the most positive. The interviewee pursued a user experience in which the joy of dialect TTS was combined with the standard language text with the clarity of information delivery. Through this, this study determines that if the dialect is applied to the kiosk of public institutions, it can induce positive experiences.