User-enhanceability for organisational information systems through visual programming

Mehandjiev, Nikolay; Bottaci, Leonardo

doi:10.1007/3-540-61292-0_24

Cited by 5 publications

(4 citation statements)

References 18 publications

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“…Research in this area seeks to develop domain-specific, possibly graphical modeling languages that enable users to easily express the desired functionality (cf. Mehandjiev and Bottaci, 1996;Paternò et al, 1994;Repenning et al, 2000). Such modeling languages are considered an important means of bridging the "communication gap" between the technical view of software professionals and the domain expert view of end-users (Majhew, 1992;Paternò, 2001).…”

Section: Extended Annotation or Parameterizationmentioning

confidence: 92%

“…Challenging the conventional view of "design-before-use," new approaches try to establish "design-during-use" (Dittrich et al, 2002;Mehandjiev and Bottaci, 1996), leading to a process that can be termed "evolutionary application development." System changes during use might be brought about by either explicit end-user requests or automatically initiated state transitions of the system.…”

Section: Extended Annotation or Parameterizationmentioning

confidence: 98%

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End-User Development: An Emerging Paradigm

Lieberman¹,

Paternò

Klann

et al.

Human-Computer Interaction Series

424

270

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Abstract. We think that over the next few years, the goal of interactive systems and services will evolve from just making systems easy to use (even though that goal has not yet been completely achieved) to making systems that are easy to develop by end users. By now, most people have become familiar with the basic functionality and interfaces of computers, but they are not able to manage any programming language. Therefore, they cannot develop new applications or modify current ones according to their needs.In order to address such challenges it is necessary a new paradigm, based on a multidisciplinary approach involving several types of expertise, such as software engineering, human-computer interaction, CSCW, which are now rather fragmented and with little interaction. The resulting methods and tools can provide results useful across many application domains, such as ERP, multi-device services (accessible through both mobile and stationary devices), and professional applications.Key words. tailorability, end user programming, flexibility, usabilityWe think that over the next few years, the goal of human-computer interaction (HCI) will evolve from just making systems easy to use (even though that goal has not yet been completely achieved) to making systems that are easy to develop. By now, most people have become familiar with the basic functionality and interfaces of computers. However, developing new or modified applications that effectively support users' goals still requires considerable expertise in programming that cannot be expected from most people. Thus, one fundamental challenge for the coming years is to develop environments that allow users who do not have background in programming to develop or modify their own applications, with the ultimate aim of empowering people to flexibly employ advanced information and communication technologies.Current trends in professional life, education, and also in leisure time are characterized by increasing change and diversity: changing work and business practices, individual qualifications and preferences, or changes in the dynamic environments in which organizations and individuals act. The diversity concerns people with different skills, knowledge, cultural background, and cognitive or physiological abilities, as well Henry Lieberman et al. (eds.), End User Development, 1-8. C 2006 Springer.

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Section: Extended Annotation or Parameterizationmentioning

confidence: 92%

Section: Extended Annotation or Parameterizationmentioning

confidence: 98%

End-User Development: An Emerging Paradigm

Lieberman¹,

Paternò

Klann

et al.

Human-Computer Interaction Series

424

270

View full text Add to dashboard Cite

show abstract

“…25 Instead of using less complex commands, forms of visual programming can ease (re-)creation of virtual artifacts by using representatives that are oriented at the specific application domain. 26 The interface of such systems often is realized as a construction kit that makes the (re-)positioning and connection of components that represent different activities and data possible.…”

Section: End-user Developmentmentioning

confidence: 99%

“…Visual programming adds virtual artifacts oriented at the application domain. 26 In our studies, we looked at the intuitiveness and appropriateness of the box-and-wire-metaphor that is considered as the basis for most visual modeling languages (Sec. 3), and we looked for different interaction modes with regard to a simpler, more collaborative modeling (Sec.…”

Section: Integrating the End-user: Combining Ease Of Expression With mentioning

confidence: 99%

Supporting End-User Articulations in Evolving Business Processes: A Case Study to Explore Intuitive Notations and Interaction Designs

Heß

Reuter

Pipek

et al. 2012

Int. J. Coop. Info. Syst.

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Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.

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