User-Centered Design Roadmapping: Anchoring Roadmapping in Customer Value Before Technology Selection

Kim, Euiyoung; Simonse, Lianne; Beckman, Sara L.; Appleyard, Melissa M.; Velazquez, Herb; Madrigal, Antonio Suarez; Agogino, Alice M.

doi:10.1109/tem.2020.3030172

Cited by 13 publications

(9 citation statements)

References 33 publications

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“…The User-Centered Design approach was employed in this study, which involves actively involving the user in the design process [ 26 , 27 ]. This approach aims to understand the needs and characteristics of the users to improve the product being developed.…”

Section: Methodsmentioning

confidence: 99%

Design of Innovative Clothing for Pressure Injury Prevention: End-User Evaluation in a Mixed-Methods Study

Salgueiro-Oliveira,

Rêgo,

Santos-Costa

et al. 2023

IJERPH

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The global relevance of pressure injury (PI) prevention technologies arise from their impact on the quality of life of people with limited mobility and the costs associated with treating these preventable injuries. The purpose of this mixed methods study is to evaluate the design of a prototype integrating Smart Health Textiles for PI prevention based on feedback from specialist nurses who care for individuals who are prone to or have PIs. This is a mixed methods study. A structured questionnaire was conducted as part of an evaluation of a prototype garment for the prevention of PIs. This questionnaire was applied during the evaluation of the prototype and afterwards focus group discussions were held with experts. Descriptive statistics techniques were used to analyze the data and thematic and integrated content analysis was conducted through concomitant triangulation. Nineteen nurses took part, aged 30 to 39 years (52.6%) and with 12.31 ± 8.96 years of experience. Participants showed that the prototype required more manipulation and physical effort, which interfered its usefulness, in addition to presenting difficulties with the openings and the material of the closure system, which interfered with the ease of use and learning. Overall satisfaction with the product was moderate, with some areas for improvement found, such as satisfaction, recommendations to colleagues, and pleasantness of use. It is concluded that areas for improvement have been found in all dimensions, including in the design of openings and the choice of materials. These findings supply significant insights for improving clothing to meet the needs of healthcare professionals and patients.

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Section: Methodsmentioning

confidence: 99%

Design of Innovative Clothing for Pressure Injury Prevention: End-User Evaluation in a Mixed-Methods Study

Salgueiro-Oliveira,

Rêgo,

Santos-Costa

et al. 2023

IJERPH

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show abstract

“…User-centered design is also known as the process of designing interfaces for user convenience, user characteristics, environment, tasks and workflows in the design. User-centered design is iterative [14]. The stages of user-centered design include understand context of use, specify user requirements, design solutions, and evaluation againts requirements [15].…”

Section: Front-end Developmentmentioning

confidence: 99%

Development of Course Booking System (Front-end & Back-end) Based on Mobile Application to Help Tutoring Elementary and Junior High School in Indonesia

Febrianti

2022

CEPAT

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Tutoring is informal education to help students who have problems outside of school. Students are helped to adjust to their learning situation so that they can develop efficiently according to their abilities. In Indonesia, there are still many students who do not understand the learning material delivered at school, so they must deepen the material outside of school learning. Especially since the COVID-19 pandemic hit, the effectiveness of learning activities has decreased because the learning process is carried out online which results in less interactive learning. Therefore, the EduAlecta application was created which is engaged in digital-based education. The EduAlecta app can help teachers increase their income and connect with students who need tutoring outside of school hours. The EduAlecta application system has the advantage of applying GPS so that students can determine the study location they want and students can arrange the tutoring they ordered. The method used in the front-end design is user centered design and the back-end design method uses waterfall.

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“…While technology is rapidly changing, customers are no longer just seeking products and services but experiences. Traditional approaches (i.e., product-technology and strategic) are no longer sufficient [30,31]. Accordingly, design-driven roadmapping approaches grounded in creating customer experiences have emerged (see Table 1), as increased customer focus is a requirement for survival [30,31].…”

Section: Roadmapping In Digital Transformationmentioning

confidence: 99%

“…Product-Technology [24,25,27,38,41,52] An approach to support alignment between product and technology planning in an environment with continuous maturation of digital technologies Strategy [11,16,29,36] An approach to support strategic plans, actions, and alignment across different contexts and organizations in an environment with increased collaboration Business [15,22,46] An approach to changing business models to support new value-creation paths as a mandate for survival Data [20,26,32,43] An approach to support exploitation of data for competitive advantage in an environment with increasing volume, heterogeneity, and speed of data Design [1,30,31,42] An approach to support changing customer perspectives, needs and wants address roadmapping associated with aspects of digital transformation (see Table 1). We will review digital transformation literature to improve our understanding of how roadmapping is used to reimagine organizations.…”

Section: Roadmapping Framework Exemplars References Main Aspect Of Di...mentioning

confidence: 99%

Roadmapping in the Digital Transformation Literature

Zada

Persson

Nielsen

2022

Lecture Notes in Business Information Processing

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Digital transformation is vital for organizations in all sectors, as it changes value creation, customer relationships, and internal processes. A key concern in digital transformations is creating and executing an effective strategy that reimagines the organization. However, structured approaches for reimagination in a digital transformation are still missing. This paper contributes to this concern by reviewing how roadmapping is used in the digital transformation literature. Roadmapping is a flexible technique to support the strategic formulation of short-and long-range changes to software, business, organizational and structural aspects. Reviewing 28 papers on digital transformation, we uncovered five types of roadmapping for reimagining organizations: Product-Technology, Strategy, Business, Data, and Design. For these five types, we unfold the landscape of obstacles, opportunities, and context for different pathways to successfully reimagining organizations in digital transformations.

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User-Centered Design Roadmapping: Anchoring Roadmapping in Customer Value Before Technology Selection

Cited by 13 publications

References 33 publications

Design of Innovative Clothing for Pressure Injury Prevention: End-User Evaluation in a Mixed-Methods Study

Design of Innovative Clothing for Pressure Injury Prevention: End-User Evaluation in a Mixed-Methods Study

Development of Course Booking System (Front-end & Back-end) Based on Mobile Application to Help Tutoring Elementary and Junior High School in Indonesia

Roadmapping in the Digital Transformation Literature

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