User centered design practices in healthcare: A systematic review

Ghazali, Masitah; Ariffin, Nurul Amira Mat; Omar, Ridha

doi:10.1109/iuser.2014.7002683

Cited by 22 publications

(18 citation statements)

References 6 publications

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“…Emphasis is on evidence and outcomes, and the participation of users in the provision of their own care has become essential [ 48 ]. User-centric design involving patients and health care providers can be employed from the earliest exploratory stages to help understand and design for the needs, goals, limitations, capabilities, and preferences of all stakeholders [ 62 ]. Technological development is constantly evolving, and continuous technological adoptions are challenging the identification of valid outcome measurements suitable for assessment of cost and patient benefits [ 63 ].…”

Section: Discussionmentioning

confidence: 99%

Enabling Guidelines for the Adoption of eHealth Solutions: Scoping Review

Støme¹,

Wilhelmsen²,

Kværner³

2021

JMIR Form Res

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Background Globally, public health care is under increasing pressure, an economic burden currently amplified by the COVID-19 outbreak. With the recognition that universal health coverage improves the health of a population and reduces health inequalities, universal health coverage has been acknowledged as a priority goal. To meet the global needs in a population with increased chronic illness and longer life expectancy, the health care system is in dire need of new, emerging technologies. eHealth solutions as a method of delivery may have an impact on quality of care and health care costs. As such, it is important to study methods previously used to avoid suboptimal implementation and promote general guidelines to further develop eHealth solutions. Objective This study aims to explore and thematically categorize a selected representation of early phase studies on eHealth technologies, focusing on papers that are under development or undergoing testing. Further, we want to assess enablers and barriers in terms of usability, scaling, and data management of eHealth implementation. The aim of this study to explore early development phase and feasibility studies was an intentional effort to provide applicable guidelines for evaluation at different stages of implementation. Methods A structured search was performed in PubMed, MEDLINE, and Cochrane to identify and provide insight in current eHealth technology and methodology under development and gain insight in the future potential of eHealth technologies. Results In total, 27 articles were included in this review. The clinical studies were categorized thematically by illness comparing 4 technology types deemed relevant: apps/web-based technology, sensor technology, virtual reality, and television. All eHealth assessment and implementation studies were categorized by their focus point: usability, scaling, or data management. Studies assessing the effect of eHealth were divided into feasibility studies, qualitative studies, and heuristic assessments. Studies focusing on usability (16/27) mainly addressed user involvement and learning curve in the adoption of eHealth, while the majority of scaling studies (6/27) focused on strategic and organizational aspects of upscaling eHealth solutions. Studies focusing on data management (5/27) addressed data processing and data sensitivity in adoption and diffusion of eHealth. Efficient processing of data in a secure manner, as well as user involvement and feedback, both throughout small studies and during upscaling, were the important enablers considered for successful implementation of eHealth. Conclusions eHealth interventions have considerable potential to improve lifestyle changes and adherence to treatment recommendations. To promote efficient implementation and scaling, user involvement to promote user-friendliness, secure and adaptable data management, and strategical considerations needs to b...

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Section: Discussionmentioning

confidence: 99%

Enabling Guidelines for the Adoption of eHealth Solutions: Scoping Review

Støme¹,

Wilhelmsen²,

Kværner³

2021

JMIR Form Res

View full text Add to dashboard Cite

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“…A follow-up study conducted by Vrendenburg at the CHI 2000 conference showed early signs of acceptance of the concept of usability and importance of UCD in the PDP (Vredenburg, Mao, Smith, & Carey, 2002). With the awareness on the importance of UCD, there is also literature indicating the recent adaptations of UCD in healthcare, design and evaluation of mobile applications for older adults (Ghazali, Ariffin, & Omar, 2014;Jochems, 2016). In terms of User Centered Needs Elicitation Methods (UCNEM), the study conducted by Hussain, Slany, & Holzinger (2009) indicates the increased adaption of UCNEM and usability evaluation methods in mainstream technology by HCI practitioners with able-bodied users (Hussain et al, 2009).…”

Section: What Is User Centered Design (Ucd)?mentioning

confidence: 99%

Needs Investigation Methods Compatible With Key End User Limitation (Nickel): A Tool For Selecting User Centered Needs Elicitation Methods For Older Adults

Roy

2023

Preprint

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During the design process older and/or disabled adults are often left out of the needs elicitation process because many of the User Centered Needs Elicitation Methods (UCNEM) are not accessible to these individuals. This thesis explains the development of NICKEL, a decision-support tool which allows users to determine UCNEMs that fit the human capability of the older and/or disabled adult participants in their study. Three levels of the cognitive, visual, hearing and physical human capabilities required for 19 UCNEMs are determined using a survey and focus group with expert designers/researchers. A user study is carried out to determine the usability and usefulness of NICKEL with novice and expert designers/researchers. Major findings indicated that NICKEL is an easy to use and useful tool for users when determining appropriate UCNEMs for older and disabled adults. Future work could include adding other capabilities such as interpersonal skills and adding new methods to NICKEL.

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“…Pengujian kebergunaan merupakan metode yang melibatkan pengguna langsung (Ghazali, Ariffin, & Omar, 2014) atau sekelompok pakar user interface untuk mengevaluasi tingkat kemudahan suatu produk aplikasi ketika digunakan (Nielsen, 1993). Selanjutnya, Nielsen mendefinisikan evaluasi kebergunaan ke dalam 5 komponen (Mazumder & Das, 2014) P e n g g u n a u m u m n y a s u d a h pernah menggunakan media sosial.…”

Section: Evaluasi Kebergunaan (Usability)unclassified

Upaya Revitalisasi Cagar Budaya Kabuyutan Ciburuy Melalui Rancang Bangun Aplikasi Bernama Mandala

Paulus¹,

Nawawi²,

Suryani³

et al. 2018

sostek

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ABSTRAK Kabuyutan Ciburuy pada mulanya merupakan suatu tempat berkumpulnya para cendekiawan dan pelajar untuk berbagi ilmu pengetahuan dan kebijaksanaan pada zaman pemerintahan Sunda, sekitar abad XIV sampai dengan XVI. Setelah masuknya pemerintahan Mataram Islam ke wilayah Jawa Barat dan diterapkannya politik etis kolonial Belanda pada awal abad XX, aksara Sunda kuno dan kegiatan pembelajaran perlahan-lahan mulai punah. Saat ini, berbagai upaya telah dilakukan untuk melestarikan cagar budaya Sunda kuno tersebut. Salah satu upaya pelestarian yang dilakukan adalah melakukan rancang bangun aplikasi mandala sebagai inovasi dalam melestarikan cagar budaya di Kabuyutan Ciburuy. Dengan adanya aplikasi ini, upaya revitalisasi dari fungsi Kabuyutan Ciburuy sebagai lembaga pendidikan formal zaman kerajaan di Sunda dapat diaktifkan kembali. Aplikasi Mandala dikembangkan dengan metode desain yang berpusat pada pengguna (user centered design) untuk memastikan keberdayagunaan aplikasi. Beberapa fitur yang disematkan ke dalam aplikasi Mandala adalah visualisasi naskah Sunda kuno, transliterasi, terjemahan, galeri, dan hasil riset terkait Kabuyutan Ciburuy. Selanjutnya, fitur permainan dengan tema kesundaan ditambahkan untuk meningkatkan ketertarikan masyarakat belajar budaya Sunda melalui cara yang menarik dan menyenangkan. Metode desain paralel dan pengujian kebergunaan terhadap dua kelompok telah dilakukan dan menunjukan hasil tingkat kemampuan belajar sebesar 81,34 % dan kepuasan sebesar 77,67%. Kata kunci: user centered design, evaluasi usabilitas, revitalisasi, kabuyutan ciburuy, mandala ABSTRACT Kabuyutan Ciburuy was originally a gathering place for scholars and students to share various knowledge on the glory of the Sundanese period, from the XIV century up to XVI. After the entry of the Islamic Mataram administration to the West Java region and the application of Dutch colonial ethical politics in the early twentieth century, the ancient Sundanese script and mandala activity slowly began to become extinct. But various efforts have been made to preserve the ancient Sundanese cultural heritage. This paper describes the design of the learning house applications that implement usercentered design as a new innovation in preserving the cultural heritage in Kabuyutan Ciburuy. With this application, the revitalization of Kabuyutan Ciburuy function as a learning house can be reactivated. Some features embedded into learning house applications are the visualization of ancient Sundanese manuscripts, transliterations, translations, galleries, games, and research results related to Kabuyutan Ciburuy. Method of parallel design and usability testing of two groups have been done and show the result that the learnability level is 81,34% and the satisfaction level is 78,67%.

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User centered design practices in healthcare: A systematic review

Cited by 22 publications

References 6 publications

Enabling Guidelines for the Adoption of eHealth Solutions: Scoping Review

Enabling Guidelines for the Adoption of eHealth Solutions: Scoping Review

Needs Investigation Methods Compatible With Key End User Limitation (Nickel): A Tool For Selecting User Centered Needs Elicitation Methods For Older Adults

Upaya Revitalisasi Cagar Budaya Kabuyutan Ciburuy Melalui Rancang Bangun Aplikasi Bernama Mandala

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