“…In this context, user behaviour may be defined as the presence of people in a workplace location in a building and the action users take (or do not take) to influence their indoor environment (Hoes et al, 2009). Recently models have been developed to describe human behaviour and are included in building performance analyses (Bourgeois, Reinhart, & MacDonald, 2006;Degelman, 1999;Hoes et al, 2009;Mahdavi, Kabir, Lambeva, & Proglhof, 2006;Nicol, 2001;Page et al, 2007;Reinhart, 2004;Rijal et al, 2007;Tabak & de Vries, 2010). However, only a few studies successfully demonstrated energy reduction from occupancy behavioural patterns that had been determined because there was no formal connection to the building energy management systems of these buildings (Dong & Andrews, 2009).…”