“…associated with ineffective communication, all health care professions need to stress the assessment, enhancement, and improvement of patienteprovider interaction (Bova et al, 2012;Finney Rutten et al, 2014;Hsu, Chang, & Hsieh, 2015;James, 2013;Levinson et al, 2010: Lown & Manning, 2010WHO, 2011). Literature supports the increase in adverse and sentinel events as a result of poor communication, beyond the scope of SituationBackground-Assessment-Recommendation for serious events (Foronda, Gattamorta, Snowden, & Bauman, 2014;WHO, 2011), or other frameworks for patient handoffs (Manser, Foster, Flin, & Patey, 2013). The HCAT was developed to provide an objective tool to help students, professionals, and faculty assess, reflect on, and focus their attention on the importance of patient-centered communication.…”