“…Ageist attitudes influence the quality and type of services that are delivered to older persons and/or those deemed less worthy of care such as aging homeless persons (Bowling, 1999;Cykert, Kissling, Layson, & Hansen, 1995;Damiano, Momany, Willard, & Jogerst, 1997;Ivey, Wieling, & Harris, 2000;Kane, 2002Kane, , 2004aKane, , 2008Pettersen, 1995;Reekie & Hansen, 1992). Speech patterns change when professionals dislike or hold negative attitudes toward aging clients (e.g., Balsis & Carpenter, 2005;Caporeal, 1981;Hummert & Mazloff, 2001;Kemper, Finter-Urczyk, Ferrell, Harden, & Billington, 1998;Kemper, Othick, Gerhing, Gubarchuk, & Billington, 1998;Reekie & Hansen, 1992;Ryan, Kennaley, Pratt, & Shumovich, 2000). The services delivered by professionals who hold negative attitudes to persons with mental health or ethanol and/or other substance abuse/dependence concerns are affected (Barnea & Teichman, 1994;Bartels & Smyer, 2002;Blow, Oslin, & Barry, 2002;Choi & McDougall, 2007;Kane, 2006aKane, , 2006bKane, , 2007Lakey, Gray, Ciechanowski, Schwartz, & LoGerfo, 2008;Rugler, 2000;Sadock & Sadock, 2007;Solberg, Maciosek, & Edwards, 2008;Wilson et al, 2007).…”