Usage and evaluation of Supply Chain Management Software – results of an empirical study in the European automotive industry

Abstract

This paper presents an evaluation of Supply Chain Management Software. For this purpose, we conducted an empirical study in the European automotive industry among car manufacturers, suppliers, distributors, and logistic service providers from 25 countries. In particular, we analysed the objectives these companies are trying to achieve by using Supply Chain Management Software and evaluated to what extent these objectives have been accomplished. Our results show that the companies have been able to reduce both their costs and lead times and to improve their service levels. The survey also reveals, however, that until now, the cooperative potential of Supply Chain Management Software has not been utilized effectively.

The use of ICT in road freight transport for CO2reduction – an exploratory study of UK’s grocery retail industry

“…It is the wireless backbone of vehicle and load management and helps to monitor the movement of vehicles, fuel consumption and communicate with drivers Level 2 -company Botta-Genoulaz et al Fully integrated systems: a typical application is Enterprise Resource Planning (ERP) system which integrates all of a company's major business processes (from order processing to product distribution) within a single family of software modules Level 3 -supply chain Brown et al (2009) Inter-organisational systems managing mainly the dyadic business activities between two organisations. Typical applications include Evangelista et al (2010) Customer relationship management (CRM) system, allowing business to carry out b2b sales on the web and provides support for marketing and customer service Evangelista et al (2010), Buxmann et al (2004) Supplier relationship management (SRM) or Supply chain management (SCM) system, designed to deal with the procurement of the components a company needs to make a (continued ) • CRM systems facilitate effective centralised customer-relationship management resulting in more accurate demand forecast and more effective production and distribution scheduling (Hendricks et al, 2007).…”

Effect of Information System on Upstream Supply Chain Management Among Supermarkets in Nakuru Town, Kenya

“…A study conducted by Buxmann et al (2004) found out that not many organizations already implement well-structured supply chain management software. However, the ones that are already using the supply chain management software enjoy improvements in cooperation, supply chain redesign, as well as supplier evaluation and selection are even harder to quantify.…”

“…Organizations adopt various communication technologies. The commonly used communication technologies include: Electronic Data Interchange (EDI), Enterprise Resource Planning (ERP) (Buxmann et al, 2004). …”

Impact of critical success factors on successful technology implementation in Consumer Packaged Goods (CPG) supply chain

“…The same is presented in Table 1. Annamalai et al, 2013;Singh 2013;Ngai et al, 2008;Stanley et al, 2006;Bhatti 2005;Favilla et al, 2005;Haleem et al, 2012 2 Organization's willingness and commitment (C2) Hammant, 1997;Damien, 2005;Kumar et al, 2016 3 Alignment between Information Technology (IT) and business objectives (C3) Upadhyay et al, 2011;Chang, 2006;Done et al, 2011;Kolbusak-McGee 1998 4 Proper IT investment justifications (C4) Sandhu et al, 2012;Upadhyay et al, 2011 5 Change management initiatives (C5) Bozarth, 2006;Saini et al, 2013;Sandhu et al, 2012;Hoffer et al, 1998 6 Trust between supply chain partners (C6) Paul, 2003;Laeequddin et al, 2012;Anbanandam et al, 2011;Stanley et al, 2008;Norris et al, 2001;Jharkharia et al, 2005;Buxmann et al, 2004;Olorunniwo et al, 2010;Borade et al, 2010;Sahay et al, 2003;Pomponi et al, 2015 7 Cooperation and commitment of supply chain partners (C7) Fynes et al , 2005;Flynn et al, 2010;Park et al,2001 8 Cultural alignment among partners (C8) Thakkar et al, 2008;Gunasekaran et al, 2013 9 Investment in IT infrastructure by supply chain partners (C9) Kannabiran et al, 2012;S...…”