Usability Study and Users’ Perception of Smartwatch: Study on Indonesian Customer

Anggraini, Nina; Kaburuan, Emil Robert; Wang, Gunawan; Jayadi, Riyanto

doi:10.1016/j.procs.2019.11.241

Cited by 16 publications

(5 citation statements)

References 8 publications

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“…The findings of this study revealed that most Saudis, around 94%, have preexisting knowledge about smart watches, approximately half (48%) of the Saudi who own smartwatch were: male (56.95%), had Bachelor's degree (55.4%), employed (66.2%) and their monthly income 10.000-20.000SR (44.6%). However, in a study conducted in Indonesia (Anggraini et al, 2019), it was identified that most respondents heard about smartwatches, half of them have a smartwatch and more than 70% of the remaining half don't have a smartwatch due to high price.…”

Section: Discussionmentioning

confidence: 99%

Utilization of wearable smartwatch and its application among Saudi population

Alaskari¹,

Alanzi²,

Al-Rayes³

et al. 2022

Front. Comput. Sci.

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Study purposeIt is important to understand the users' perceptions toward the use of smartwatches and the various factors that affect the adoption of smart watches. These findings would contribute to the literature in understanding users' usage, preferences, needs, and expectations about smartwatches that would aid smartwatches designers and also decision-makers in integrating the smartwatch technology in various service-enabled areas such a healthcare, e-learning etc. To address this gap, the objective of this study was formulated to understand the actual consumers' perceptions of toward the use of smartwatches and explore the critical factors affecting the adoption and intention to use smartwatches in the Kingdom of Saudi Arabia.MethodsA cross-sectional study was designed to assess the actual perception of use smartwatches and to investigate the influencing factors that affect the utilization among Saudi population using the survey technique. Questionnaire design was based on the domains of Technology Acceptance Model (TAM) to determine the factors affecting smartwatches utilization. The sample composed of Saudi Arabian residents aged 18 years and above. The response rate for the online questionnaire that was distributed through the social media applications was 58.61% representing 135 participants. The data was collected in November 2020 and analyzed using the Statistical Packages for Software Sciences (SPSS).ResultsThe prevalence of participants who had knowledge about smartwatch was 94.1%. When comparing the demographic characteristics between those owning and not owning a smartwatch, it was found that educational level (X2 = 9.365; p = 0.025) and knowledge about smartwatch (X2 = 7.897; p = 0.005) had significant relationship with owning a smartwatch. When comparing between design aesthetic, perceived usefulness, ease of use, enjoyment and healthology in relation to the socio demographic characteristics, it was found that respondents in the older age group (≥45 years) (F = 11.797; p <0.001) and those with master degree (F = 3.449; p = 0.002) observed to have significantly lower mean score in design aesthetic while females exhibited significantly higher score in perceived enjoyment and healthology (T = −3.629; p = 0.001) as well as design aesthetic (T = −2.070; p = 0.043).ConclusionFactors such as age, education, gender, income can significantly affect the adoption of wearable devices in Saudi Arabia.

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Section: Discussionmentioning

confidence: 99%

Utilization of wearable smartwatch and its application among Saudi population

Alaskari¹,

Alanzi²,

Al-Rayes³

et al. 2022

Front. Comput. Sci.

View full text Add to dashboard Cite

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“…On the contrary, Indonesian consumers are heavily influenced by brands and prices. As a result, Indonesian consumers tend to be less aware due to their perception of the smartwatches' usability [41]. The capability of a smartwatch to collect various data concerning physical activity can be a determinant of privacy risk as it negatively influences the behavioral intentions of its consumers [42].…”

Section: Perception Of Consumers Regarding Smartwatchesmentioning

confidence: 99%

Investigating User-Centric Factors Influencing Smartwatch Adoption and User Experience in the Philippines

Gumasing,

Carrillo,

De Guzman

et al. 2024

Sustainability

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Smartwatches enable users to easily monitor their health, self-quantify, and track various activities. However, manufacturers and researchers in the field of smartwatches must explore and improve perceived usability to enhance the user experience of consumers and increase the device’s adoption rate. Therefore, this study investigates the factors influencing the adoption of smartwatches among Filipinos, focusing on usability and demographic influences. This is performed by utilizing the UTAUT2 model to examine key factors. External variables are explored, including perceived usability and privacy. To analyze the data acquired, partial least squares structural equation modeling (PLS-SEM) was conducted. The results indicated that performance expectancy, effort expectancy, social influence, hedonic motivation, price value, habit, and behavioral intention significantly influence smartwatch adoption. Habit emerged as positively affecting intention to use and usage behavior. However, facilitating conditions were found not to be significant in influencing intention to use and usage behavior, and privacy was perceived as having an insignificant relationship with the intention to use smartwatches. These findings offer theoretical and practical implications for enhancing smartwatch design and usability, addressing the diverse needs of users, and expanding inclusivity in the market.

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“…One of the main reasons for the low user acceptance of smartwatch could be the excessive number of choices available, given little accurate information or knowledge about the devices ( 18 ). Previous studies have reported that navigate through the large number of available brands, such as Fitbit, Xiaomi, Apple, Garmin, and Samsung, is a burden for consumers ( 1 , 19 – 21 ). With such difficulties, therefore, it is no surprise that consumers heavily take into account the brand image and price of the product rather than their functional features ( 4 ).…”

Section: Introductionmentioning

confidence: 99%

Initial Development of User-Based Quality Evaluation Questionnaire of Smartwatch Technology for Applying to Healthcare

Lee¹,

Kim²,

Seo³

et al. 2023

ijph

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Background: Smartwatches are a consumer wearable device offering a potential, practical, and affordable method to collect personal health data in healthy adults. For patients with chronic diseases, this would enable symptom monitoring and aid clinical decision making. Therefore, providing customized checklists to recommend smartwatches is beneficial. However, few studies have evaluated the practical functions of smartwatches and their influence on user acceptance. We aimed at developing a reliable tool to assess the quality of smartwatches from the users’ perspective. Methods: To develop the smartwatch rating scale (SWRS), we conducted a comprehensive literature review as well as reviewed relevant websites. The SWRS includes 22 items for the usability (usability, functionality, safety, material, and display) and five items for the acceptance and adoption domain (satisfaction and intention). We measured the scale’s internal consistency and inter-rater reliability by evaluating seven smartwatches. Results: The overall scale demonstrated an excellent level of internal consistency (Cronbach’s alpha = 0.91), with each subscale’s internal consistency above good level (0.74 ~ 0.92). Inter-rater reliability using intraclass correlation coefficients (ICC) was at good level (2-way random ICC = 0.82, 95% CI 0.09 – 0.97). Conclusions: The SWRS is reliable, which can meet the need for assessment of smartwatch technology for utilizing in personal healthcare. Accounting for users’ perspectives will help make the most of technology without impairing the human aspects of care, this study can help consumers choose a smartwatch based on their preferences and provide guidelines for developing user-friendly wearable devices aimed at health behavior changes.

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Usability Study and Users’ Perception of Smartwatch: Study on Indonesian Customer

Cited by 16 publications

References 8 publications

Utilization of wearable smartwatch and its application among Saudi population

Utilization of wearable smartwatch and its application among Saudi population

Investigating User-Centric Factors Influencing Smartwatch Adoption and User Experience in the Philippines

Initial Development of User-Based Quality Evaluation Questionnaire of Smartwatch Technology for Applying to Healthcare

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