Usability Evaluation on Mobile Devices, Practical Case

Martinez, Danilo; Zapata, Mireya; Garcia, Renan; Zambrano, Andrés; Naranjo, Jhony; Zurita, Kevin

doi:10.1007/978-3-030-72660-7_49

Cited by 1 publication

(1 citation statement)

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“…It has been proposed in the Information Systems (IS) area that the emotive elements of a design, such as colors, images, and shapes, in􀅫luence the overall perception of the Information System (Mazhar & Anwar, 2012;Prastawa, Ciptomulyono, Laksono-Singgih, & Hartono, 2019). Users like to use and return to well-structured websites where they can readily discover the information they need, according to (Martinez et al, 2021). Evaluating the usability of interfaces is critical in the system development life cycle and should not be neglected.…”

Section: Literature Reviewmentioning

confidence: 99%

Comparison of e-commerce interfaces based on satisfaction and efficiency

Zubair¹,

Ahmad²,

Aslam³

et al. 2022

J. adv. humanit. soc. sci.

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The use of the internet has increased, and it has become essential in many aspects of life, and among the other uses, e-commerce has been the most successful. The usability level can de􀅫ine the criteria for judging the success of e-commerce systems after the user's interaction with these interfaces. The purpose of this paper is to compare two e-commerce systems, Amazon & Noon, in terms of satisfaction and ef􀅫iciency usability, using microsoft's usability guidelines and System Usability Scale (SUS). The comparison is based on users' reviews using primary data (questionnaires). Data were collected from 120 users who participated in the two interfaces evaluation. An independent sample t-test was applied to measure both ef􀅫iciency and satisfaction, and the experimental results of the t-test with 95% con􀅫idence showed that Amazon is better than Noon in terms of satisfaction and ef􀅫iciency. The mean value of Amazon is 48.34, and Noon is 31.35.

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Section: Literature Reviewmentioning

confidence: 99%