Usability evaluation of mobile applications; where do we stand?

Zahra, Fatima Tuz; Hussain, Azham; Mohd, Haslina

doi:10.1063/1.5005389

Cited by 31 publications

(22 citation statements)

References 22 publications

(27 reference statements)

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“…Thus, it is observed that the propagation of various usability assessment models has been introduced in the literature. These models are more general, which may not apply to any specific mobile app due to their complexities and lack of appropriate descriptions on how to choose usability measures such as usability dimensions, criteria and metrics (12) .…”

Section: Resultsmentioning

confidence: 99%

“…Therefore, in general, usability assessment models cannot measure the characteristics of these various apps because each app category has different functional and non-functional requirements. Thus, custom usability models may be required to assess these various apps (12) .…”

Section: Resultsmentioning

confidence: 99%

“…26 usability models have been compiled for mobile apps, but these are unexplored and most of them have no proven effectiveness. This is a critical issue as existing usability guidelines are insufficient to design effective app interfaces due to peculiar characteristics and dynamic application context (12) .…”

Section: Resultsmentioning

confidence: 99%

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Usability of a mobile application on diabetic foot self-care

et al. 2020

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ABSTRACT Objectives: to assess the usability of an app prototype for diabetic foot self-care by an end user. Methods: a descriptive study that uses heuristic assessment of a hybrid app usability. Fifteen users of an outpatient diabetes care service in a capital of Northeastern Brazil participated in the study during April 2018. The usability measurement tool called Smartphone Usability questionnaiRE was applied. Results: the lowest score was 77 and the highest was 112, with an average usability of 96.1 points. Usability was framed in the last two levels, 70 and 8o. Users now strongly agree (level 70) and fully (level 80) with the assessed items, which represents good usability of the apps prototype. Conclusions: the final product developed focuses on user needs and requirements, which can ensure usability based on effectiveness, efficiency and satisfaction triad.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

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Usability of a mobile application on diabetic foot self-care

et al. 2020

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“…In other words, a usable system should be easy to learn and manipulate. In addition, ease of use also refers to the usability and suitability of a system (Zahra et al, 2017).…”

Section: Perceived Ease Of Usementioning

confidence: 99%

Patient’s Intention to Use Mobile Health App

Yee¹,

Seong²,

Chin³

2019

jmr

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The purpose of this paper is to examine the factors that influence the intention of patients to adopt mobile health apps. The factors selected to conduct this study are perceived usefulness, perceived ease of use, and subjective norm. The proposed research model was reviewed and validated using the PLS-SEM with a sample of 300 respondents. The results of this study showed that perceived usefulness, perceived ease of use, and subjective norm could positively affect the patient's intention to use the mobile health app. The results of this study have made it possible to fill the research gap and provide adequate statistical support to the future expansion of research in the field of mobile health app. For practical reasons, these results have also provided researchers, app developers and healthcare providers with valuable information on how to evaluate and develop effective mobile health apps from the users' perspective.

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“…This makes the usability evaluation of tourism applications more demanding. The literature shows the most challenges of mobile application is its interface and some applications are difficult to use based on content and design [4]. Previous studies attempted to evaluate tourism mobile application but they did not propose metrics such as time taken for each task, error capturing and accuracy of each task [5].…”

Section: Introductionmentioning

confidence: 99%

Usability Evaluation Metrics of Tourism Mobile Applications

Hashim¹,

Isse²

2019

JSEA

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The use of mobile phone applications for our touristic activity is very common nowadays with the simplification of smartphones. The tourism mobile applications currently can be argued to be one of the most useful applications that can facilitate the movement of travelers. However, existing usability evaluation metrics are too general to be applied to a more specific application, such as mobile tourism application. Thus, the objective of the study is to propose usability evaluation metrics for tourism mobile applications. The study employs four phases: identifying problem and the objective, encompassing the techniques of developing usability measurement of metrics, selecting the usability metrics of tourism mobile application and conducting expert review and verification. The verification phase was conducted using expert review approach to measure the proposed metrics in terms of its consistency ease of use, understandable, verifiable and overall impression. The finding revealed that the proposed metrics have been well received by the experts in terms of consistency, ease to use, understandable, verifiability and overall impression. Finally, this study presented usability metrics for the tourism mobile applications that can be used by designers or usability practitioners in creating a useable mobile application for the tourists.

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Usability evaluation of mobile applications; where do we stand?

Cited by 31 publications

References 22 publications

Usability of a mobile application on diabetic foot self-care

Usability of a mobile application on diabetic foot self-care

Patient’s Intention to Use Mobile Health App

Usability Evaluation Metrics of Tourism Mobile Applications

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