Usability engineering turns 10

Butler, Keith A.

doi:10.1145/223500.223513

Cited by 91 publications

(53 citation statements)

References 41 publications

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“…This presents major obstacles to non-expert users in terms of navigating an interface that embeds a language, world view and concepts that support the system's architecture rather than the user's work view (Goodchild 2002, Ghose 2001, Haklay 2002, Elwood and Leitner 1998, Traynor and Williams 1995. In such situations, HCI issues-concerned with how people design, implement and use computer systems (Myers et al 1996), the usability or the effectiveness of the interaction between humans and machines (Butler 1996), and how computers affect individuals, organizations and society-are vital to the success of PPGIS. Although HCI and a number of usability aspects of GIS received attention in the first part of the 1990s (see Nyerges et al, 1995a;Medyckyj-Scott 1996, Medyckyj-Scott andHearnshaw 1993), it seems that within PPGIS research, little attention has been paid to the influence of HCI on research and practice.…”

Section: Introductionmentioning

confidence: 99%

Usability evaluation and PPGIS: towards a user-centred design approach

Haklay¹,

Tobón²

2003

International Journal of Geographical Information Science

170

101

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Public Participation GIS (PPGIS) is a field of research that, among other things, focuses on the use of GIS by non-experts and occasional users. These users tend to have a diverse range of computer literacy, world views, cultural backgrounds and knowledge.These aspects require that the systems used within PPGIS are accessible and easy to use.Human-Computer Interaction (HCI) the related Usability evaluation techniques focus on how to make computer systems more accessible, while focusing on user needs and requirements. Thus, the synergy between PPGIS and HCI seems natural. In this paper, we discuss the aspects of this synergy, building on our experience from three workshops.We demonstrate how Usability evaluation can contribute to PPGIS research, and how PPGIS research can contribute to the HCI aspects of GIS in general. We conclude this paper with a call for a user-centred design approach to PPGIS projects.

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Section: Introductionmentioning

confidence: 99%

Usability evaluation and PPGIS: towards a user-centred design approach

Haklay¹,

Tobón²

2003

International Journal of Geographical Information Science

170

101

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“…This software process has been chosen because the application requirements will be elicited continuously during the software development and, therefore, the design of the tool will be improved with the new requirements in each iteration. Furthermore, from the point of view of HCI, this life cycle is chosen because the user is involved in each phase of the software development and the iteration is the key principle of the UCD approach [45]. Each iteration of the life cycle is divided into the next phases [46]: 1) Enumeration of the problems; 2) Suggestion; 3) Development; 4) Evaluation to confirm the solution; 5) Decision on a solution to be adopted.…”

Section: Action Taking : Proposed Solutionmentioning

confidence: 99%

Accessible chats for computer supported collaborative learning environments in mobile devices: Doctoral consortium paper

Calvo

2013

IEEE 7th International Conference on Research Challenges in Information Science (RCIS)

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Abstract:The use of chats in Mobile Devices (MD) for learning environments is being increased in the last decade. However, they present many accessibility barriers that prevent people from using them. As a result, some people do not have the same opportunities to learn. This research aims to solve the accessibility barriers of chats in learning environments for its use in MDs. Thus, this paper presents the proposal of an model-based design and the strategy development process to create an accessible chat.

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“…. success of software" [Butler, 1996]. Because of the growing awareness of its importance, organizations have been expending resources for "doing usability"-building enviable usability laboratories, buying usability equipment, training developers in usability engineering methods [Hix & Hartson, 1993], and conducting usability testing.…”

Section: Low Return On Investment Downstream From Usability Testingmentioning

confidence: 99%

The Software Therapist: Usability Problem Diagnosis Through Latent Semantic Analysis

Sparks¹,

Hartson²

2006

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Usability engineering turns 10

Cited by 91 publications

References 41 publications

Usability evaluation and PPGIS: towards a user-centred design approach

Usability evaluation and PPGIS: towards a user-centred design approach

Accessible chats for computer supported collaborative learning environments in mobile devices: Doctoral consortium paper

The Software Therapist: Usability Problem Diagnosis Through Latent Semantic Analysis

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