Urban crowdsourcing: Stakeholder selection and dynamic knowledge flows in high and low complexity projects

Ridesharing and Crowdsourcing for Smart Cities: Technologies, Paradigms and Use Cases

“…Their study identified crowdsourcing as a unique approach that the government can utilize to include public participation in urban planning in order to strengthen its capacity. Steils et al [167] investigated and identified external stakeholder's role at each phase of the innovation process, as well as resultant dynamic flow of information that aid in the improvement of urban crowdsourcing process in the smart city solution's development. Their study recognized the primary stakeholders as the citizens, public authorities, and private and public corporation; as well as secondary stakeholders as universities, NGOs and consulting firms), depending on the level of complication of the innovation project.…”

“…Crowdsourcing technique for detecting road surface conditions [135] Road condition tool (RCT) using data crowdsourced from smart phones [136] Framework to model ridesharing and transit door-to-door services [137] Disaster and Risk Management Mobile crowdsourcing tool (CrowdEIM) that utilize WeChat for reporting emergency information [138] Crowdsourcing and crowdsensing data in smart city for humanitarian assistance and recovery [141] Crowdsourcing and participatory sensing to collaboratively publish emergency incidents [142] Localisation and Sensing Crowd sourcing-based indoor mapping solutions [143] System architecture for WiFi smartphone sensing [144] Package and Food Delivery Crowdsourcing integrated transportation (CIT) framework that uses space created as passengers drop off to move packages [160] City-wide package distribution framework leveraging crowdsourcing (CPTS) [161] Network application for delivering food (FoodNet) employing spatial crowdsourcing [162] Mathematical models for quantitative evaluation of crowdsourced delivery modes [163] Urban Planning and Heritage Bibliometric study of current research for implementing crowdsourcing in urban planning [166] Identified external stakeholder's role and flow of information for urban crowdsourcing process [167] Characterization on crowdsourcing platforms in urban planning [168] Smart Living Smart city-based system architecture (EasyGo) that offer personalized navigation for disabled [171] Marketing Smart marketing technique that uses crowdsourcing mobile data to assess crowd flow [175] Crowdsourced mobile data to aid market planners to plan for customer preferences and grow revenue [174] This article has been accepted for publication in IEEE Access. This is the author's version which has not been fully edited and content may change prior to final publication.…”

Effective creative crowdsourcing: A multi‐dimensional evaluation framework

“…Using crowds can even lead to internal organizational problems (Dahlander & Piezunka, 2020). For the successful management of creative crowdsourcing competitions, the management of the four stages of these contests is a key factor for success (Steils et al, 2021), that is, generation, selection, development and implementation, and consumption and communication of ideas. However, while crowdsourced ideas are more novel and useful, they are also less implementable when compared with internally developed ideas (Poetz & Schreier, 2012).…”

“…Consequently, crowdsourcing managers lack of knowledge regarding the evaluation criteria that help them to assess effective crowdsourcing approaches given that current effectiveness measures do not capture all dimensions of crowdsourcing. While previous research has focused on pre‐contest aspects to evaluate effective crowdsourcing, such as number or quality of ideas (e.g., Girotra et al, 2010), they do not integrate participants' experience (e.g., satisfaction) nor do these evaluation models extent the evaluation framework to the post‐contest stages like the implementation or communication of ideas (Steils et al, 2021).…”

“…A lack of knowledge and uncertainties related to the effective crowdsourcing evaluation leads companies to not properly supervise such competitions and become hesitant to communicate about the launch of crowdsourced products or services fearing an over‐promising speech (Hanine & Steils, 2019). We define effective creative crowdsourcing as the degree to which creative contest is successfully managed across each of its stages (idea generation, selection, implementation and communication; Steils et al, 2021) while ensuring continued firm and participant satisfaction.…”