Unternehmensarchitektur – Literaturüberblick und Stand der Praxis

Aier, Stephan; Riege, Christian; Winter, Robert

doi:10.1365/s11576-008-0062-9

Cited by 120 publications

(38 citation statements)

References 26 publications

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“…One of these aspects is technology architecture of service which could be considered as the requirements of service (ITIL V3, 2007). Enterprise Architecture usually modeled as four architecture layers including business architecture, information architecture, application architecture and infrastructure architecture (Goikoetxea, 2007;Winter and Fischer, 2007;Aier et al, 2008;NIST, 2009) but not included service layer.…”

Section: Continual Service Improvementmentioning

confidence: 99%

Involvement of Service Knowledge Management System in Integration of ITIL V3 and Enterprise Architecture

Nabiollahi¹

2011

American Journal of Economics and Business Administration

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Problem statement:This study attempts to investigate and clarify the relationship of Service Knowledge Management System (SKMS) with our primary study regard to using enterprise architecture through ITIL V3. Approach: SKMS concepts are introduced by ITIL V3 as a set of tools and databases that are used to manage knowledge and information of IT services. Results: The SKMS stores, retrieves, updates and presents all information that is expected for management of whole lifecycle of IT Services. Primary goal of our research is to provide a comprehensive integrated framework to determine and address IT Service Architecture requirements and related issues in ITIL V3 through using Enterprise Architecture. Conclusion/Recommendations: Through the main process of our study we realized that ITIL Knowledge Management process and its model for SKMS might be good candidates for storing and retrieving architectures of IT services. In other word, SKMS can be used as a set of tools and databases for management of architecture components of our target framework. For next step, the concern is how to develop proposed SKMS.

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Section: Continual Service Improvementmentioning

confidence: 99%

Involvement of Service Knowledge Management System in Integration of ITIL V3 and Enterprise Architecture

Nabiollahi¹

2011

American Journal of Economics and Business Administration

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“…Aier et al [25] provide an overview on enterprise objects companies describe in their enterprise architecture. Besides business processes, descriptions of applications and information objects are considered predominantly important.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Connecting enterprise architecture and information objects using an enterprise ontology

Hinkelmann

Maise

Thönssen

2013

Proceedings of the First International Conference on Enterprise Systems: ES 2013

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Abstract-In this paper we show how semantic metadataderived from the enterprise architecture description -can improve both the exploitation of information in the operative business and the continuous alignment of information systems with the business. ArchiMEO, a formal representation of the ArchiMate framework, was applied to model selected parts of a large Swiss company, including metadata of concrete information objects stored in various applications. The evaluation of our approach clearly gave evidence that linking an enterprise ontology with operational databases is beneficiary: it provides an integrated view and management of enterprise entities spread over various data stores, represented in different ways and levels of granularity. Furthermore, because of its inference capabilities, when used as metadata encoding scheme an enterprise ontology can provide context-sensitive access to relevant information.

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“…Zum anderen unterstützt UAM die Ableitung und Umsetzung eines konsistenten Projektportfolios aus der IT-Strategie bzw. aus den strategi-HMD 284 [Aier et al 2008]). …”

Section: Inhaltsübersichtunclassified

Entwicklungsstufen des Unternehmensarchitekturmanagements

Aier

Winter

Wortmann

2012

HMD

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Unternehmensarchitektur – Literaturüberblick und Stand der Praxis

Abstract: Informatik im Dienst der Wirtschaft www.viewegteubner.de technik bewegt.

Cited by 120 publications

References 26 publications

Involvement of Service Knowledge Management System in Integration of ITIL V3 and Enterprise Architecture

Involvement of Service Knowledge Management System in Integration of ITIL V3 and Enterprise Architecture

Connecting enterprise architecture and information objects using an enterprise ontology

Entwicklungsstufen des Unternehmensarchitekturmanagements

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