UNSCALE: A Fuzzy-based Multi-criteria Usability Evaluation Framework for Measuring and Evaluating Library Websites

Ramanayaka, Kokila Harshan; Chen, Xianqiao; Shi, Bing

doi:10.1080/02564602.2018.1498032

Cited by 11 publications

(8 citation statements)

References 48 publications

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“…In turn, "classical and general" techniques and methods are properly applied to assess usability; but, from the point of view of this author, they lack contextualization to their social setting (teaching of mathematics). Their procedures do not address current trends (García et al, 2011;Pérez et al, 2019;Ramanayaka et al, 2018) that include artificial intelligence as a complement to methods and/or techniques (fuzzy analytic hierarchy process, technique for order preference by simulation of ideal solution, fuzzy analytical network process, and fuzzy cognitive maps, among others).…”

Section: Discussionmentioning

confidence: 99%

Evaluating usability in educational technology: A systematic review from the teaching of mathematics

Molina

Cancell

García-Hernández

2022

LUMAT

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The objective of this article is to determine which are the international standards and norms of usability that are used in educational technology applied to the teaching of mathematics at secondary and higher education levels, focused on two scenarios: (1) digital educational resources and virtual learning environments (VLEs), and (2) game-based learning. The PRISMA protocol was used and the Scopus and IEEE Xplorer databases, the Springer publishing House and the ACM Digital Library were used for the search strategy. Forty-seven primary studies were selected, emphasizing the use of the ISO/IEC 9241-11 standard. However, the isolated use of criteria to usability assessment without achieving engineering integration is reflected. Primary studies in the teaching of mathematics mainly use the ISO 9241-11:2018 and ISO/IEC 9126-1:2004 standards. Game-based learning scenario uses ISO 9241-11:2018 standards and procedures that guarantee, at least, the integration between efficiency, effectiveness, and ease of use. Digital educational resources and VLEs scenario uses ISO/IEC 9126-1:2004 and ISO/IEC 9241-11:2018 standards, and procedures that guarantee at least the integration between efficiency and ease of use; effectiveness and ease of use; ease of use and accessibility; and effectiveness, ease of use, accessibility, and efficiency.

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Section: Discussionmentioning

confidence: 99%

Evaluating usability in educational technology: A systematic review from the teaching of mathematics

Molina

Cancell

García-Hernández

2022

LUMAT

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“…There are many studies in the literature for the evaluation of websites and many different criteria were used in these studies (Kapoun, 1998;Dragulanescu, 2002;Moustakis et al, 2004;Bilsel et al, 2006;Palmer, 2002;Lee & Kozar, 2006;Grigoroudis et al, 2008;Markaki et al, 2010;Lin, 2010;Tsai, et al, 2010;Kaya & Kahraman, 2011;Büyüközkan & Çifçi, 2012;Chou & Cheng, 2012;Hsu et al, 2012;Ip et al, 2012;Shahin et al, 2014;Yeap et al, 2014;Nagpal et al, 2015;Büyüközkan & Güleryüz, 2016;Büyüközkan & Göçer, 2016;Ramanayaka et al, 2018;Benmoussa et al, 2019;Özkan et al, 2020;Sharma & Dubey, 2020;Alkahtani et al, 2021;Baki, 2020;Kropivšek et al, 2021). In the current study, the following were identified as dimensions affecting the use of crowdfunding sites: tangibles, reliability, assurance, and integration of communication.…”

Section: Theoretical Frameworkmentioning

confidence: 98%

Ranking the Factors Affecting the Choice of Crowdfunding Web Sites With Analytic Hierarchy Process

Gürler

2023

Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi

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Crowdfunding platforms determine different strategies to attract more backers and fundraiser. Although the product itself is a project in crowdfunding projects, it can be said that the platform is as important as the project. This study aims to rank the factors affecting the choice of crowdfunding web sites with analytic hierarchy process. For this purpose, four dimensions (tangibles, reliability, assurance, integration of communication) and ten criteria (usability, design, navigability, standardization, reputation, relevancy, authority, privacy, FAQ’s and help, inclusion of special services) were included in the analysis. 11 people knowledgeable about crowdfunding were reached to ask pairwise comparisons. For this purpose, a survey was created. Surveys were sent and collected via email. The data used in the study were collected from three different groups: academics, backers, and a fundraiser. AHP results revealed that most important dimension was reliability. Moreover, according to the calculated general weights, the most important criterion is privacy, while the least important criterion is design.

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“…Usability is defined as "the extent to which a system, product, or service can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use" [5]. Usability is an important feature for a website to have [6]. If a website is found not usable or not meeting users' needs, they leave for other websites, those who manage to stay lead to frequent customer inquiries, support and subsequently lead to loss of revenue for website owners.…”

Section: Introductionmentioning

confidence: 99%

A Systematic Review on Usability Evaluation for University Websites

Adedeji¹,

Y.A²,

A.O³

et al. 2022

IJCATR

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Usability of websites has been studied severally in a general term in different sectors such as entertainment, social media and e-commerce. Higher education is a sector that needs more attention because Universities are very important in the society and their websites hold important information for prospective students, parents, faculty, students of the university and the public. Several literature reviews have been conducted on website usability evaluation, not many have focused on University website usability evaluation. Existing reviews of University website usability evaluation have based their review on certain aspect of usability evaluation such as the methods used. The objective of this study is to carry out a systematic literature review of recent studies in this area in order to provide insight for University website developer, usability researchers and higher academic institutions in all. This study focuses on researches conducted on University website usability evaluation from 2016 to 2021. Findings from this study include additional information different from existing literature review, such as, objectives of researches, common usability attributes used by usability researchers, methods of data collection and analysis, changes in data collection due to Covid-19 pandemic and the types of usability problems found. The commonly mentioned usability problems are problems related to interface design, content, navigation, performance and accessibility.

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UNSCALE: A Fuzzy-based Multi-criteria Usability Evaluation Framework for Measuring and Evaluating Library Websites

Cited by 11 publications

References 48 publications

Evaluating usability in educational technology: A systematic review from the teaching of mathematics

Evaluating usability in educational technology: A systematic review from the teaching of mathematics

Ranking the Factors Affecting the Choice of Crowdfunding Web Sites With Analytic Hierarchy Process

A Systematic Review on Usability Evaluation for University Websites

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