Unit (non)response in Web-based access panel surveys: An extended planned-behavior approach

Bošnjak, Michael; Tuten, Tracy L.; Wittmann, Werner W.

doi:10.1002/mar.20070

Cited by 92 publications

(80 citation statements)

References 54 publications

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“…The three items for personal norms came from Bosnjak et al (2005). To measure social norms, we used one item from Ajzen and Madden (1986), a second item adapted from Smith et al (2008), and a third item based on Harland et al (1999).…”

Section: Moderatorsmentioning

confidence: 99%

How and When Retailers’ Sustainability Efforts Translate into Positive Consumer Responses: The Interplay Between Personal and Social Factors

et al. 2017

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This study aims to address how (through which mechanisms) and when (under which conditions) retailers' sustainability efforts translate into positive consumer responses. Hypotheses are developed and tested through a scenario-based experiment among 672 consumers. Retailers' assortment sustainability and distribution sustainability are manipulated. Retailers' sustainability efforts lead to positive consumer responses (e.g., improved store evaluations) via two underlying mechanisms: consumers' identification with the store (personal route) and store legitimacy (social route). The effects of sustainability efforts are strengthened if consumers have personal norms favoring shopping at environmentally friendly stores. Remarkably, when controlling for moderation by personal norms, social norms weaken the effects. The findings show that traditional marketing mix elements provide opportunities for retailers to improve their organizations' bottom line and positively affect consumer (and societal) well-being. This study helps retailers decide whether or not to invest in and communicate about sustainability. Past research has shown the clear potential for positive consumer responses to firms' sustainability efforts, but little is known about the underlying mechanisms and the conditions under which such responses take place. This study advances theory by examining personal and social factors as mediators and moderators of the retailers' sustainability efforts-consumer responses relationship.

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Section: Moderatorsmentioning

confidence: 99%

How and When Retailers’ Sustainability Efforts Translate into Positive Consumer Responses: The Interplay Between Personal and Social Factors

et al. 2017

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“…Fang, Wen & Prybutok, 2014;Bosnjak, Tuten & Wittmann, 2005;Fan & Yan, 2010;Fang, Wen, & Pavur, 2012;Göritz, 2006).…”

Section: Advantages Of Web Surveys Disadvantages Of Web Surveysunclassified

Testing invariance between web and paper students satisfaction surveys: A case study

Martínez-Gómez

Marín-García

Giraldo-O’Meara

2017

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Purpose: This paper studied the measurement invariance (MI) across web-based and paperbased surveys to evidence if both techniques of data collection can be regarded as equivalent. Findings:Results show that metric invariance, covariance invariance, variance of latent factors invariance and measurement errors invariance can be established between two groups. We can conclude that both methods of collecting data can be considered equivalent. Research limitations/implications:This study was done with a particular sample and strict focus questionnaire and we might not generalize the findings. It should be extended in the future to include other universities and graduate students.-879-Intangible Capital -https://doi.org/10.3926/ic.1049 Originality/value: Results showed that the factor structures remained invariant across the internet-based and paper-based groups, that is to say, both methods of collecting data can be considered equivalent, with the same factor structure, factor loadings, measurement errors of factors and the same reliability. These findings are useful for researchers since they add a new sample in which web and paper questionnaires are equivalent and for teachers to desire to change the teaching methodology at university, encourage students' participation and teamwork through active methodologies.

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“…61-63). Bosnjak, Tuten, and Wittmann (2005) used the TPB to predict response to a five-wave web survey. They also used a population of students to obtain measures on beliefs and behavioural intention.…”

Section: Previous Studies and Research Hypothesesmentioning

confidence: 99%

Explaining the intention to participate in a web survey: a test of the theory of planned behaviour

Heerwegh

Loosveldt

2009

International Journal of Social Research Methodology

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Unit (non)response in Web-based access panel surveys: An extended planned-behavior approach

Cited by 92 publications

References 54 publications

How and When Retailers’ Sustainability Efforts Translate into Positive Consumer Responses: The Interplay Between Personal and Social Factors

How and When Retailers’ Sustainability Efforts Translate into Positive Consumer Responses: The Interplay Between Personal and Social Factors

Testing invariance between web and paper students satisfaction surveys: A case study

Explaining the intention to participate in a web survey: a test of the theory of planned behaviour

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