Understanding Usage-Transfer Behavior Between Nonsubstitutable Technologies: Evidence From Instant Messenger and Portal

Song, Peijian; Cheng, Zhang; Chen, Wenbo; Huang, Lihua

doi:10.1109/tem.2009.2023084

Cited by 34 publications

(20 citation statements)

References 58 publications

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“…This means that when including intrinsic motivation in the model, the direct effect of knowledge seeking on knowledge contributing is not significant, suggesting an indirect impact of knowledge seeking on knowledge contributing. Consequently, knowledgeseeking behavior affects intrinsic motivation beliefs, which further affects knowledge-contributing behavior, concordant with the principle that the relationship between behavior and beliefs is one of mutual influence (Melone, 1990;Song et al, 2009). Cohen, Ballesteros, Carlson, and Amant (1993) proposed using the total squared error (TSE) as the criterion to evaluate and compare the goodness of the proposed causal model and other competing models.…”

Section: Mediating Role Of Intrinsic Motivationmentioning

confidence: 85%

“…Based on self‐perception theory, Melone (, p. 87) suggested that the attitude of an information system (IS) user can be represented as a multiattribute belief structure and “attitude change takes place in reaction to self‐observed behaviors combined with observation of external cues which indicate if the behavior is likely to be valid or truthful.” Melone () further argued that there is a bias among IS researchers who focus on the link from beliefs to behavior, but fail to consider that attitudes can result from behavior, not cause behavior. In fact, the relationship between behavior and beliefs is one of mutual influence (Melone, ; Song, Zhang, Chen, & Huang, ).…”

Section: Theoretical Background and Research Modelmentioning

confidence: 99%

“…Melone (1990) further argued that there is a bias among IS researchers who focus on the link from beliefs to behavior, but fail to consider that attitudes can result from behavior, not cause behavior. In fact, the relationship between behavior and beliefs is one of mutual influence (Melone, 1990;Song, Zhang, Chen, & Huang, 2009).…”

Section: Self-perception Theorymentioning

confidence: 99%

See 2 more Smart Citations

Exploring behavioral transfer from knowledge seeking to knowledge contributing: The mediating role of intrinsic motivation

Yan

Davison

2013

J Am Soc Inf Sci Tec

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Knowledge contributing has long been identified as a bottleneck in knowledge management since individuals tend to believe that their contributing would not be worth the effort, given high levels of expectation to receive some value in return. Self‐perception theory posits that individuals come to “know” their own internal beliefs by inferring them partially from observations of their own overt behavior. Building on self‐perception theory and adhering to the principle that the relationship between behavior and beliefs is one of mutual influence, we develop a research model to explore the behavioral transfer from knowledge seeking to knowledge contributing and consider the mediating effect of intrinsic motivation. Data collected from 430 users of Web 2.0 applications were used to test the model. The mediating role of intrinsic motivation between knowledge seeking and knowledge contributing is confirmed. These findings and their implications for theory and practice are discussed.

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Section: Mediating Role Of Intrinsic Motivationmentioning

confidence: 85%

Section: Theoretical Background and Research Modelmentioning

confidence: 99%

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Exploring behavioral transfer from knowledge seeking to knowledge contributing: The mediating role of intrinsic motivation

Yan

Davison

2013

J Am Soc Inf Sci Tec

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“…Future studies designed to investigate the synthesized effects of a variety of web‐based social networking tools (such as wikis, blogs, and other online platforms, in combination with organizations' proprietary social networking platforms) or mobile‐based social networking tools (such as Twitter, Yammer, and Chattr) on organizational performance (cf. Song, Zhang, Chen, & Huang, ; Tan, Pan, & Hackney, ) could help to justify the legitimate adoption of social networking tools as a whole in the workplace. Future investigation of specific tools designed for work‐related guanxi networking will also benefit the design and application of guanxi networks in the workplace.…”

Section: Discussionmentioning

confidence: 99%

Shaping guanxi networks at work through instant messaging

Davison

2015

Asso for Info Science & Tech

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Instant messaging (IM) has become increasingly prevalent in social life. However, the use of IM at work remains controversial, owing to its unclear benefits to organizations. In this study, we employ media performance theories and the concept model of communicative ecology to examine the impact of an IM tool on shaping guanxi (i.e., interpersonal relationship) networks in the workplace. Specifically, we propose that IM has the potential to enhance guanxi networks by improving communication quality and building interlocutors' mutual trust in the workplace. The conceptual model is validated with 253 survey responses collected from working professionals in China. The data indicate that communication quality and mutual trust contribute to the development of guanxi networks. The theoretical and practical implications of the findings are discussed.

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“…In the context of personalized portal, past usage behavior has significantly positive effects on perceived usefulness, perceived ease of use, and usage intention [13] . Song et al [14] the usage behavior of technology products positively affects perceived usefulness and perceived ease of use.…”

Section: Self-perception Theorymentioning

confidence: 99%

Research on consumer trust and satisfaction in mobile commerce

Lin

2011

2011 International Conference on Management Science &Amp; Engineering 18th Annual Conference Proceedings

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Trust and satisfaction are essential ingredients for success business relationships in mobile commerce. Yet there is little research on trust and satisfaction in mobile commerce that takes a longitudinal approach. Based on the technology acceptance model, self-perception theory and expectation-confirmation theory, this study builds a two-stage theoretical model of consumer trust and satisfaction in the context of mobile banking, and discusses the effects on consumer trust on usage, perceived usefulness and perceived ease of use in the usage phase, the feedback effects of usage on perceived usefulness, perceived ease of use and confirmation and the evaluations mechanisms in the post-usage phase. The empirical results indicate that trust has influence on usage, perceived usefulness and perceived ease of use, usage has significant feedback on perceived usefulness, perceived ease of use and confirmation, confirmation has positive impacts on perceived usefulness and perceived ease of use, and users' evaluations have significant impact on satisfaction.

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Understanding Usage-Transfer Behavior Between Nonsubstitutable Technologies: Evidence From Instant Messenger and Portal

Cited by 34 publications

References 58 publications

Exploring behavioral transfer from knowledge seeking to knowledge contributing: The mediating role of intrinsic motivation

Exploring behavioral transfer from knowledge seeking to knowledge contributing: The mediating role of intrinsic motivation

Shaping guanxi networks at work through instant messaging

Research on consumer trust and satisfaction in mobile commerce

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