Shaping guanxi networks at work through instant messaging

Ou, Carol Xiaojuan; Davison, Robert M.

doi:10.1002/asi.23447

Cited by 27 publications

(24 citation statements)

References 75 publications

(146 reference statements)

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“…In IT outsourcing projects, for instance, project duration is found to have a negative impact on project success [38]. On the other hand, it takes time to develop the relations among virtual team members through technology facilitation [49]. For multi-organization projects, it is especially important for team members to establish mutual understanding and trust [58].…”

Section: Figure 2 Research Modelmentioning

confidence: 99%

Virtual Collaboration with Mobile Social Media in Multiple-Organization Projects

Yang¹,

Sun²,

Zhang³

et al. 2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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This study investigates the use of mobile social media as emerging collaboration tools by virtual teams. Based on the construal level theory, it develops a research model hypothesizes that collaboration tool effectiveness influence contextual performance and task performance through the mediation of procedure agreeability. In addition, geographic dispersion, team size and project duration serve as moderators as they reflect virtual collaboration complexity. Empirical findings support most hypothesized relationships. Theoretical and practical implications are discussed.

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Section: Figure 2 Research Modelmentioning

confidence: 99%

Virtual Collaboration with Mobile Social Media in Multiple-Organization Projects

Yang¹,

Sun²,

Zhang³

et al. 2018

Proceedings of the 51st Hawaii International Conference on System Sciences

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“…IM refers to the instant transmission of voice messages, files, pictures, video, and other messages through online chat technology [ 15 ]. Nowadays, IM is widely used in workplaces to enhance communication within organizations [ 16 , 17 , 18 , 19 ].…”

Section: Theory Framework and Hypothesesmentioning

confidence: 99%

How Do Instant Messages Reduce Psychological Withdrawal Behaviors?—Mediation of Engagement and Moderation of Self-Control

Jiang

Yang

et al. 2021

IJERPH

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Enabling people to send and receive short text-based messages in real-time, instant messaging (IM) is a communication technology that allows instantaneous information exchanges. The development of technology makes IM communication widely adopted in the workplace, which brings a series of changes for modern contemporary working life. Based on the conservation of resource theory (COR), this paper explores the mechanism of workplace IM communication on employees’ psychological withdrawal, and investigates the mediating role of work engagement in the relationship and the moderating role of self-control. Using the experience sampling method (ESM), a 10-consecutive workdays daily study was conducted among 66 employees. By data analysis of 632 observations using SPSS and HLM, results found that: (1) IM demands had a positive relation with emotion and cognitive engagement. (2) Emotion and cognitive engagement were negatively correlated with psychological withdrawal. (3) Emotion and cognitive engagement mediated the relations of IM demands and psychological withdrawal. (4) Self-control moderated the relationship between emotional engagement and psychological withdrawal.

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“…The building and maintenance of trust are crucial for collaboration, because without trust, collaboration is fragile and partners may avoid communication and work alone (Ou & Davison 2016). Avoiding communication can be easier in technology-mediated environments than in face-to-face encounters.…”

Section: Building Trust In Online Collaborationmentioning

confidence: 99%