2020
DOI: 10.1016/j.techsoc.2020.101260
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Understanding the use of mobile banking in rural areas of Brazil

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Cited by 68 publications
(66 citation statements)
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“…In particular, the sample of devices monitored using this technology cannot be considered a representative population sample, as state/cities with superior economic status will probably exhibit increased technology adoption by their populations, leading to better accuracy of the mobility patterns in these regions. This is in contrast to rural areas, for instance, where mobile phone usage is limited [31]. However, considering the general widespread use of mobile phones in the country (with estimates that 60% of adults report owning a smartphone [32]), the general trends observed in our work should not be drastically altered by more accurate measurements of Social mobility reduction.…”
Section: Discussionmentioning
confidence: 78%
“…In particular, the sample of devices monitored using this technology cannot be considered a representative population sample, as state/cities with superior economic status will probably exhibit increased technology adoption by their populations, leading to better accuracy of the mobility patterns in these regions. This is in contrast to rural areas, for instance, where mobile phone usage is limited [31]. However, considering the general widespread use of mobile phones in the country (with estimates that 60% of adults report owning a smartphone [32]), the general trends observed in our work should not be drastically altered by more accurate measurements of Social mobility reduction.…”
Section: Discussionmentioning
confidence: 78%
“…In particular, the sample space of devices monitored using this technology cannot be considered a representative population sample, as state/cities with superior economic status will probably exhibit increased technology adoption by their populations, leading to better accuracy of the mobility patterns in these regions. This is in contrast to rural areas, for instance, where mobile phone usage is limited ( Malaquias and Silva, 2020 ). However, considering the general widespread use of mobile phones in the country (with estimates that 60% of adults report owning a smartphone ( Pew Research Center, 2019 )), the general trends observed in our work should not be drastically altered by more accurate measurements of social mobility reduction.…”
Section: Discussionmentioning
confidence: 95%
“…Furthermore, both the technological acceptance factors and technical characteristics of Digital application found to have impact on use. Banks should place particular importance on improving the usability, ease of use and safeness of Digital Banking' site, since according to our results, they could affect directly and indirectly the use, forming a positive attitude towards these services, leading to their adoption and the increase of users' satisfaction (Sikdar et al, 2015;Mwiya et al, 2017;Ajimon, 2018;Alalwan et al, 2018;Nkyoi et al, 2019;Jahan et al, 2020;Malaquias & Silva, 2020;Sabbir et al, 2020).…”
Section: Discussionmentioning
confidence: 67%
“…Individual' s social environment, referring mainly to those who have some control or whose opinion is valuable for potential users (Family, colleagues), could affect the use of some electronic banking services (Akinci et al, 2004;Al-smadi, 2012;Patel & Patel, 2018). It is worth mentioning that, when the social environment also consisted of various promotions or the observations of the use by others, the effect is either negligible, very small, or isolated in specific banking services such as Phone-Banking and other home-based banking services (Alalwan et al, 2018;Malaquias & Silva, 2020).…”
Section: Review Of Literaturementioning
confidence: 99%