2009
DOI: 10.1016/j.dss.2009.05.013
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Understanding the role of gender in bloggers' switching behavior

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Cited by 141 publications
(105 citation statements)
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“…In reality, they only favor an alternative while continuing using the service or product. These observations may explain why the PPM is the most used theory in the context of online service 2,13,15,16,23 ,and is a theory that has been applied to study consumer switching behavior in a variety of business research areas. …”
Section: Literature Review and Theoretical Basismentioning
confidence: 99%
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“…In reality, they only favor an alternative while continuing using the service or product. These observations may explain why the PPM is the most used theory in the context of online service 2,13,15,16,23 ,and is a theory that has been applied to study consumer switching behavior in a variety of business research areas. …”
Section: Literature Review and Theoretical Basismentioning
confidence: 99%
“…By examining 158 stayers and 141 switchers, Li et al 11 concluded that satisfaction is the most influential factor in distinguishing switchers from stayers. Similarly, in the context of bloggers' switch intention, Zhang et al 23 and Zhang et al 15 considered satisfaction as the important factor; in the case of switching intention among SNSs, Zengyan et al 12 and Wu et al 17 concluded that satisfaction holds significant influence for retaining current users. Accordingly, following the previous literature 2,10,11,12,13,15 , we used "satisfaction of using current web browser" to assess the push factor.…”
Section: The Push Factormentioning
confidence: 99%
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“…For example, compared to men, researchers found that women are more aware of nonverbal social cues in a computer-mediated environment [16] and perceive a greater social presence in online communication [14], and that female bloggers are more sensitive to satisfaction and less responsive to attractive alternatives compared to their male counterparts [50].…”
Section: Gender Differences and Its Business Implicationsmentioning
confidence: 99%
“…Although the adoption and acceptance of technologies is important in the information systems (IS) field, Zhang et al [33] …”
Section: Introductionmentioning
confidence: 99%