“…We hypothesise that the performance of the system cannot be understood from the analysis of the individual physical and cognitive interactions alone but materialises from a systems-thinking perspective (Dekker et al, 2011), in line with the JCS perspective. Although the holistic socio-technical perspective has indeed been applied to cobots other scholars (Coelho et al, 2018;Guiochet et al, 2017;Honig and Oron-Gilad, 2021;Jones et al, 2018;Kim, 2019;Margherita and Braccini, 2021;Neumann et al, 2021;Sgarbossa et al, 2020), our framework firstly proposes co-agency from cobots to be functionally assessed in terms of task analysis by merging FRAM and IA. The FRAM-IA framework is theoretically described in Adriaensen et al (2022), and applied to a case study in this publication.…”