Understanding the relationship between experiencing workplace cyberbullying, employee mental strain and job satisfaction: a dysempowerment approach

Coyne, Iain; Farley, Samuel; Axtell, Carolyn; Sprigg, Christine A.; Best, Luke; Kwok, Odilia

doi:10.1080/09585192.2015.1116454

Cited by 148 publications

(185 citation statements)

References 93 publications

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“…However, researchers have suggested other reasons why cyberbullying may explain additional variance in outcomes. Coyne et al (2016) suggest that the boundaryless nature of cyberbullying may lead to a more severe impact because cyberbullying acts can quickly be distributed to everyone within an organisation. Furthermore, Ford (2013) found that perpetrator anonymity amplified the association between virtual harassment and fear of future harassment.…”

Section: Discussionmentioning

confidence: 99%

“…Accordingly, workplace cyberbullying has been conceptualised simply as 'bullying via technology' (Coyne et al, 2016). However, researchers have noted that cyberbullying possesses unique characteristics which may facilitate a different bullying experience for those involved (Kowalski et al, 2014).…”

Section: Understanding and Defining Workplace Cyberbullyingmentioning

confidence: 99%

“…The Cyber NAQ A popular approach has been to adapt the well-known negative acts questionnaire (NAQ; Einarsen, Hoel & Notelaers, 2009) to assess workplace cyberbullying (Coyne et al, 2016;Farley et al, 2015). The cyber version of the NAQ has strong construct validity, capturing both repetition and power imbalance (if a global self-report item is included).…”

Section: Measurement Cyber Specific Measuresmentioning

confidence: 99%

“…Behavioural measures have been developed to assess cyber incivility (Lim & Teo, 2009), cyberaggression (Weatherbee, 2007) and cyberbullying (Coyne et al, 2016;Hong et al, 2014). Yet the cyber incivility and cyberaggression scales are not suitable for cyberbullying research because both scales only measure email and instant messaging behaviours.…”

Section: Measurement Cyber Specific Measuresmentioning

confidence: 99%

“…Some authors argue that cyberbullying may have more severe outcomes than traditional bullying (Coyne et al, 2016;Dooley, Pyzalski, & Cross, 2009) because certain features of cyberbullying (e.g. physical separation of perpetrator and target, perpetrator anonymity) increase fear and uncertainty (Ford, 2013).…”

Section: Introductionmentioning

confidence: 99%

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Section: Discussionmentioning

confidence: 99%

Section: Understanding and Defining Workplace Cyberbullyingmentioning

confidence: 99%

Section: Measurement Cyber Specific Measuresmentioning

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Research on cyberbullying has boomed in the past two decades. Findings from studies among adolescents suggest that they can be classified into distinct groups based on their cyberbullying experience, and that cyberbullying seems to be related to poor emotion regulation. So far, only a few studies have examined cyberbullying among adult workers and it is unclear whether cyberbullying develops similarly in that population. Therefore, in this study cyberbullying victimization was assessed in adolescents and adult workers simultaneously to address three aims: (1) to explore which groups can be distinguished based on their cyberbullying experience; (2) to analyze the associations of group membership with the way people regulate their emotions; and (3) to examine whether the results are comparable in adolescents and adults. Latent class analysis was used to analyze data from 1,426 employees and 1,715 adolescents in the first year of secondary education (12-13 years old). In each population, three profiles differing in their patterns of cybervictimization were identified: no cybervictimization (80%), work-related cybervictimization (18%), and pervasive cybervictimization (3%) for adults, and no cybervictimization (68%), similar-to-offline cybervictimization (27%), and pervasive cybervictimization (4%) for adolescents. Furthermore, these profiles differed in their use of emotion regulation strategies, with pervasive cyber-victims suppressing their emotions significantly more than other groups. Future research is needed to clarify the role of emotion regulation in cyberbullying as an antecedent or consequence of victimization.

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Understanding the relationship between experiencing workplace cyberbullying, employee mental strain and job satisfaction: a dysempowerment approach

Cited by 148 publications

References 93 publications

Design, development and validation of a workplace cyberbullying measure, the WCM

Design, development and validation of a workplace cyberbullying measure, the WCM

Bullying in the Workplace

Patterns of cybervictimization and emotion regulation in adolescents and adults

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