Understanding the information needs of public health practitioners: A literature review to inform design of an interactive digital knowledge management system

Revere, Debra; Turner, Anne M.; Madhavan, Ann; Rambo, Neil; Bugni, Paul F.; Kimball, AnnMarie; Fuller, Sherrilynne S.

doi:10.1016/j.jbi.2006.12.008

Cited by 150 publications

(170 citation statements)

References 21 publications

Supporting

Mentioning

164

Contrasting

Unclassified

Order By: Relevance

“…The perception of credibility is shown in the ISCM as a factor affecting a user's choice of an information source and the assessment, use or non-use of information. The literature confirms the influence of this factor on physicians' information behaviour, including their perceptions of the quality, authority, trustworthiness and reliability of information and sources (Revere et al, 2007;Tracy et al, 2003). But as the model also indicates, the utility of the information or source is important too -notably its accessibility, ease of use and relevance.…”

Section: Information Behaviour Of Physicians: Literature Reviewmentioning

confidence: 80%

“…In contrast, workload, lack of search skills and doubt about the existence of relevant information are inhibiting factors that may discourage information seeking (Davies, 2007;Ely et al, 2005). The importance of credibility in the choice of information sources used by physicians is confirmed in the literature (Hughes et al, 2010;Revere et al, 2007) and utility has also be shown to be a crucial factor -physicians may use information because it is easy to access rather than having a perceived high level of credibility (Curley et al 1990;Prosser et al 2003).…”

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

The Information Seeking and Communication Model

Robson

Robinson

2015

Journal of Documentation

View full text Add to dashboard Cite

This is the accepted version of the paper.This version of the publication may differ from the final published version. Design/methodology/approach -To investigate the model's application to information users, the findings from published literature on physicians' information behaviour were studied. To investigate its application to information providers, interviews were carried out with staff working for the National Institute for Health and Care Excellence and with employees of pharmaceutical companies. The findings were examined using deductive content analysis. Permanent repository linkFindings -The findings endorse the validity of the model, with minor modifications. The ISCM provides practical insights into the behaviour of both users and providers of information and the factors that influence them. It can be used to identify ways in which information behaviour may be positively modified in both finding and communicating healthcare information.Originality/value -This research demonstrates the practical value of a new model of information behaviour which was developed using insights from earlier models. In doing so it answers criticisms that research in library and information science often fails to build on previous research and that it has little practical usefulness.

show abstract

Section: Information Behaviour Of Physicians: Literature Reviewmentioning

confidence: 80%

Section: Discussionmentioning

confidence: 99%

The Information Seeking and Communication Model

Robson

Robinson

2015

Journal of Documentation

View full text Add to dashboard Cite

show abstract

“…Industrial Health 2012, 50, 239-249 problem can be the time needed to perform an extensive information search 15,24,47) . Workers may encounter several challenges in seeking, finding and selecting information.…”

Section: Stage 2 − Seeking Finding and Selecting Informationmentioning

confidence: 99%

Can Workers Answer Their Questions about Occupational Safety and Health: Challenges and Solutions

2012

View full text Add to dashboard Cite

Many workers have questions about occupational safety and health (OSH). Answers to these questions empower them to further improve their knowledge about OSH, make good decisions about OSH matters and improve OSH practice when necessary. Nevertheless, many workers fail to find the answers to their questions. This paper explores the challenges workers may face when seeking answers to their OSH questions. Findings suggest that many workers may lack the skills, experience or motivation to formulate an answerable question, seek and find information, appraise information, compose correct answers and apply information in OSH practice. Simultaneously, OSH knowledge infrastructures often insufficiently support workers in answering their OSH questions. This paper discusses several potentially attractive strategies for developing and improving OSH knowledge infrastructures: 1) providing courses that teach workers to ask answerable questions and to train them to find, appraise and apply information, 2) developing information and communication technology tools or facilities that support workers as they complete one or more stages in the process from question to answer and 3) tailoring information and implementation strategies to the workers' needs and context to ensure that the information can be applied to OSH practice more easily.

show abstract

“…For a better decision-making process, especially in a critical area as healthcare, fast and reliable access of a patient's medical history is of utmost importance (Maass et al, 2008;Revere et al, 2007), even though the information is located in a different information system geographically distant from the information system in use in a given situation.…”

Section: Introductionmentioning

confidence: 99%

Promoting Ubiquity and Interoperability among Health Information Systems Using an SOA Based Architecture

Plácido¹,

Cunha²,

Morais³

2012

JEHM

View full text Add to dashboard Cite

Health information systems are of extreme importance and they became an intrinsic part of the healthcare sector. However, in today's molds and with the advent of the Internet and mobile devices, a paradigm shift, from the current isolated systems to interoperable distributed systems, that take advantage of ubiquitous computing, is needed. In critical situations, such as decision making in healthcare, it is necessary to have access to all of the patient's information; for the information must be reliable and must be accessed in an easy and fast way. The present work proposes an architecture that aims to answer the needs of interoperability between heterogeneous health information systems and the need for ubiquity of medical information. A prototype was developed that tries to provide interoperability through a service-oriented architecture using web services. A mobile component was also developed to enable ubiquitous access to medical information. This work is based on the authors' knowledge about the Portuguese National Health Service.

show abstract

Understanding the information needs of public health practitioners: A literature review to inform design of an interactive digital knowledge management system

Cited by 150 publications

References 21 publications

The Information Seeking and Communication Model

The Information Seeking and Communication Model

Can Workers Answer Their Questions about Occupational Safety and Health: Challenges and Solutions

Promoting Ubiquity and Interoperability among Health Information Systems Using an SOA Based Architecture

Contact Info

Product

Resources

About