Understanding the Corpus of Mobile Payment Services Research: An Analysis of the Literature Using Co-Citation Analysis and Social Network Analysis

Verma, Surabhi; Chaurasia, Sushil S.; Singh, Vibhav

doi:10.4301/s1807-1775202017002

Cited by 5 publications

(6 citation statements)

References 105 publications

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“…The individual’s response to environmental factors and cognitive exercises is his or her choice or decision that he or she manifests via personal behaviour (Mehrabian and Russell 1974 ). Research on consumer behaviour in relation to technology is usually aimed primarily at explaining and predicting their intention to use (Karsen et al 2019 ; Verma et al 2020 ) as this variable is considered a good predictor of actual technology use behaviour (Venkatesh et al 2012 ). Along with intention to use, we also considered it appropriate to explore the intention to recommend the technology.…”

Section: Theoretical Framework Developmentmentioning

confidence: 99%

Do biometric payment systems work during the COVID-19 pandemic? Insights from the Spanish users' viewpoint

et al. 2022

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Technological developments are changing how users pay for goods and services. In the context of the COVID-19 (coronavirus disease 2019) pandemic, new payment systems have been established to reduce contact between buyer and seller. In addition to the pandemic, the future is payment processing is also uncertain due to the new EU security regulations of the Payment Services Directive (PSD2). Biometric payments one option that would guarantee the security of transactions and reduce the risk of contagion. This research analyses the intention to recommend the use of the mobile phone as a tool for collecting payments in a shop using iris reading as a biometric measure of the buyer. The moderating effect of the fear of contagion in the proposed relationships was also analysed. An online survey was carried out, which yielded a sample of 368 respondents. The results indicate that the main antecedents of intention to use, which precedes intention to recommend, are perceived trust, habit, personal innovativeness and comfort of use. Additionally, the moderating effect of COVID-19 was checked among users with a higher perception of risk. The results obtained have interesting implications for purchase management among manufacturers and retailers.

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Section: Theoretical Framework Developmentmentioning

confidence: 99%

Do biometric payment systems work during the COVID-19 pandemic? Insights from the Spanish users' viewpoint

et al. 2022

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“…In the same vein, Verma et al. (2020) performed a co-citation analysis using UCINET software package to uncover the central knowledge structures of m-payment studies.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Though several literature reviews (Alkhowaiter, 2020; Dahlberg et al. , 2008, 2015) and bibliometric analyses (Abdullah and Naved Khan, 2021; Verma et al. , 2020) have been conducted, an assessment of the evolution of m-payment over the 25 years and a common research framework for m-payment seem to be neglected thus far.…”

Section: Introductionmentioning

confidence: 99%

“…In addition, the research on m-payment was very diversified and scattered without a common research framework that guides the research path. Though several literature reviews (Alkhowaiter, 2020;Dahlberg et al, 2008Dahlberg et al, , 2015 and bibliometric analyses (Abdullah and Naved Khan, 2021;Verma et al, 2020) have been conducted, an assessment of the evolution of m-payment over the 25 years and a common research framework for m-payment seem to be neglected thus far. Therefore, this study aims to deliver a holistic understanding of the evolution of m-payment from its emergence until the era of the COVID-19 pandemic and propose an m-payment framework for future scholars and practitioners to refer to.…”

Section: Introductionmentioning

confidence: 99%

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The past and beyond of mobile payment research: a development of the mobile payment framework

Leong

Hew

Wong

et al. 2022

INTR

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PurposeMobile payment (m-payment) has existed for over 25 years; however, there is no standard framework to guide scholars and practitioners in advancing m-payment research in the digital accelerated era. With this, this study aims to develop an m-payment framework and to analyse the evolution of m-payment research from 1997 to 2021. These were achieved by identifying the motor themes, basic and transversal themes, the emerging/declining themes and the highly developed but isolated themes. In addition, the publication trends of m-payment research were also identified.Design/methodology/approachA total of 1,999 articles of m-payment were identified from the Scopus database and 8,125 keywords were grouped into 483 word groups for the co-word analysis. Thematic networks were generated based on density and centrality. Performance analysis was performed on the themes of the four quadrants in the strategic diagrams. The m-payment framework was then developed based on the evolution map and a practical guide was built from the framework.FindingsThe m-payment framework consists of four dimensions, namely behaviour, technology, risk, and context. Some themes were declining while at the same time, m-payment remains strongly relevant and can stand the test of time. Several new themes have emerged in the 2013–2021 sub-periods.Research limitations/implicationsThis study is limited in that the study only investigates from the context of m-payment.Practical implicationsThis study has provided a research framework (i.e. the m-payment framework) with a practical guide for scholars and practitioners to refer to, thus enabling them to embark on future studies without any hassle. The m-payment framework was developed based on empirical data using science mapping analysis of 1,999 articles.Social implicationsThe proposed m-payment research framework contributes towards more understanding of m-payment ten, usage amongst consumers and thus will help to reduce the rate of COVID-19 infection because m-payment is a contactless payment. Hence, the study may help in creating a safer and healthier society amid the unprecedented pandemic.Originality/valueThis study developed the m-payment framework based on empirical co-word analysis. A practical guide to extending the framework is also provided to guide the scholars and practitioners. Moreover, the evolution map for m-payment was created to understand the evolution of m-payment research. Practitioners may conduct market studies to unveil the factors that contribute to consumers' behaviours in m-payment in order to gain more understanding of the reasons behind their behaviours.

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“…Bibliometric analysis is a popular and meticulous technique for investigating and scrutinizing huge magnitude of bibliographic data (Donthu et al, 2021a). Bibliometric analysis is used by researchers for various reasons such as to discover surging trends in article and journal performance, association patterns, research elements and to analyze the cognitive structure of a particular field in the existing literature (Donthu et al, 2021b; Verma & Gustafsson, 2020). Dahlberg et al (2008) executed a literature review on past, present and future of m-payments research.…”

Section: Literature Reviewmentioning

confidence: 99%

A Systematic Literature Review and Bibliometric Analysis on Mobile Payments

Kumar

Yadav

2022

Vision: The Journal of Business Perspective

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Mobile payments (m-payments) have become a way of life as it enables transactions without the need for physical cash. Systematic literature review (SLR) and bibliometric analysis are rare contributions in the field of m-payment research. The basis of this work is to explore and analyze the existing literature on m-payments. This article attempts to provide a holistic view on m-payment research. The current research article analyzes both peer reviewed and open access papers. The papers are selected from ScienceDirect, EBSCO and ProQuest databases for the time period 2007–2021. A total of 250 papers were chosen as a part of this study to conduct SLR and bibliometric analysis, out of which 62 relevant papers, published in 48 peer reviewed and open access journals, were taken for the final analysis. VOSviewer is used to carry out the bibliometric analysis. The bibliometric coupling helped in identifying three clusters: factors influencing m-payment adoption, consumer’s attitude towards m-payments and the effect of technological and behavioural factors on the adoption of m-payments. This study would help future researchers in gaining significant insights on the current status of the existing literature and assist in conducting a qualitative literature review.

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Understanding the Corpus of Mobile Payment Services Research: An Analysis of the Literature Using Co-Citation Analysis and Social Network Analysis

Cited by 5 publications

References 105 publications

Do biometric payment systems work during the COVID-19 pandemic? Insights from the Spanish users' viewpoint

Do biometric payment systems work during the COVID-19 pandemic? Insights from the Spanish users' viewpoint

The past and beyond of mobile payment research: a development of the mobile payment framework

A Systematic Literature Review and Bibliometric Analysis on Mobile Payments

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