Understanding the Adoption of Mobile Internet in the Saudi Arabian Context: Results from a Descriptive Analysis

Baabdullah, Abdullah M.; Dwivedi, Yogesh K.; Williams, Michael D.; Kumar, Prabhat

doi:10.1007/978-3-319-25013-7_8

Cited by 3 publications

(2 citation statements)

References 24 publications

(28 reference statements)

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“…Accordingly, customers usually engaged in a trade-off process between the cost of using mobile banking and the benefits recognized (Baabdullah et al, 2015). Such results are comparable with results extracted by prior studies like Alalwan et al (2017) in Jordan and Kim et al (2007) in their study examining adoption of mobile Internet.…”

Section: Discussionsupporting

confidence: 84%

Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model

Baabdullah

Alalwan

Rana

et al. 2019

International Journal of Information Management

391

286

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Mobile banking is one of the most promising technologies that has emerged in recent years and could prove to have considerable value to both banks and customers. Thus, this study recognises the need to test the main factors that could predict the use of mobile banking as well as how using such a system could contribute to both customer satisfaction and customer loyalty. The conceptual model of this study combines two models (i.e. UTAUT2 and the D&M IS Success Model). A questionnaire survey was conducted to collect the required data from convenience sampling of Saudi bank customers. The main factors-performance expectancy, price value, facilitating conditions, hedonic motivation, habit, system quality and service quality-were found to have a significant impact on actual use behaviour. This study was cross-sectional, therefore future studies should implement longitudinal studies in order to recollect the findings. Further, this study adopted convenience sampling of Saudi M-Banking users. This may adversely impact the issue of generalisability to the whole population. The gap in the M-Banking literature in Saudi Arabia would be bridged by proposing a comprehensive conceptual model that scrupulously clarifies the use of M-Banking from the perspective of Saudi users. Furthermore, this study would consider the adoption of numeric data in order to inferentially analyse them using SEM. This in turn would assist in generalising the findings to the whole Saudi population.

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Section: Discussionsupporting

confidence: 84%

Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model

Baabdullah

Alalwan

Rana

et al. 2019

International Journal of Information Management

391

286

View full text Add to dashboard Cite

show abstract

“…Sudzina and Pavlicek [2] found that personality traits positively influence the usage of cryptocurrencies in the Czech Republic. This study incorporates two dimensions for personality traits as follows: self-efficacy [16,[52][53][54] and personal innovativeness [47,55]. Literature shows various studies that measured the direct impact of personality traits on usage intention by taking one of its dimensions as constructs [2,53] but its moderating role in the context of cryptocurrency has not been assessed.…”

Section: Perceived Value From Cryptocurrencymentioning

confidence: 99%

A Moderated Mediation Model of Factors Influencing Intention to Adopt Cryptocurrency among University Students

Hasan

Ayub

Ellahi

et al. 2022

Human Behavior and Emerging Technologies

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The goal of this study is to find out what people think about cryptocurrencies and how they feel about it. The study used a questionnaire to assess the factors that influence people’s willingness to accept cryptocurrency. The study used a pretest, posttest quantitative analysis to determine the level of awareness among users in the first phase. In the second step, information regarding the conceptual framework was gathered using a survey approach. For the study, 350 university students were chosen as the sample size. Hypotheses about the significant effects of perceived benefits, perceived risks, perceived value, and structural provisions on behavioral intention to adopt cryptocurrency were accepted, while hypotheses about social effects, moderating effect of self-efficacy and personal innovativeness as well as the mediator attitudes towards using cryptocurrency, were not statistically proven. The tested model and resultant findings have brought many managerial and theoretical implications for enhancing the intention to adopt cryptocurrency.

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Fake Order Mitigation: A Profile Based Mechanism

Kumar

Dasari

Jain

et al. 2017

Digital Nations – Smart Cities, Innovation, and Sustainability

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The ever-increasing need and interest of the consumers in online purchases has been a major driver in shaping the persistent and prominent role of ecommerce industry. Business-Consumer trust is a very important factor which should be harnessed for the well-being of this e-commerce community. Such a relationship can be easily hampered owing to the fraudulent behavior of either the consumer or the seller. From a consumer point of view, placement of fake orders can be considered as a breach of trust relationship which may attribute to the losses incurred to the e-commerce industry. Fake orders are those orders which are intentionally cancelled post the packaging and shipment stage. Motivated from this idea, this paper proposes an efficient mechanism to mitigate the fake orders, thereby, reducing the loss of packaging and shipment cost and improving the Business-Consumer relationship. The necessity to reduce the number of fake orders has been discussed eloquently in this paper. A qualitative analysis has been performed to elucidate the efficiency of the proposed mechanism. This mechanism, if implemented, has the potential to mitigate the fake orders which will inherently increase the profit of a company.

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Understanding the Adoption of Mobile Internet in the Saudi Arabian Context: Results from a Descriptive Analysis

Cited by 3 publications

References 24 publications

Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model

Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model

A Moderated Mediation Model of Factors Influencing Intention to Adopt Cryptocurrency among University Students

Fake Order Mitigation: A Profile Based Mechanism

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