2023
DOI: 10.1016/j.techsoc.2022.102166
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Understanding the acceptance of emotional artificial intelligence in Japanese healthcare system: A cross-sectional survey of clinic visitors’ attitude

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Cited by 24 publications
(7 citation statements)
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“…Concerning with artificial intelligence factors results indicate that trendiness had insignificant impact user satisfaction and hence rejecting argument developed by Chung, Ko [ 27 ]. Therefore, visual attractiveness has shown positive impact user satisfaction and consistent with prior studies Bhandari, Chang [ 30 ], Gupta, Gaurav [ 31 ], Ho, Le [ 32 ]. Moving further problem solving and communication quality have shown positive influence user satisfaction and in line with prior researchers findings [ 13 , 43 , 44 ].…”
Section: Discussionsupporting
confidence: 86%
“…Concerning with artificial intelligence factors results indicate that trendiness had insignificant impact user satisfaction and hence rejecting argument developed by Chung, Ko [ 27 ]. Therefore, visual attractiveness has shown positive impact user satisfaction and consistent with prior studies Bhandari, Chang [ 30 ], Gupta, Gaurav [ 31 ], Ho, Le [ 32 ]. Moving further problem solving and communication quality have shown positive influence user satisfaction and in line with prior researchers findings [ 13 , 43 , 44 ].…”
Section: Discussionsupporting
confidence: 86%
“…Patient acceptance and healthcare provider training are essential for the successful adoption and implementation of AI-driven DR screening programs in rural settings (Farayola et al, 2023). Patients may have concerns or reservations about AI technologies, including distrust, fear of job displacement, or misunderstanding about the role of AI in healthcare decision-making (Ho et al, 2023). Effective communication, education, and engagement strategies are needed to build trust, address misconceptions, and promote acceptance of AI-based screening among patients, caregivers, and community members (Asan and Choudhury, 2021;Eboigbe et al, 2023).…”
Section: Challenges and Limitationsmentioning
confidence: 99%
“…35 In recent years, healthcare and business industries have been more eager to implement AI with emotions. 36,37 However, a crucial question remains: can AI learn without data? The nature of AI learning ability is based on data, which can be in any form.…”
Section: Conflict In Ai-himentioning
confidence: 99%