“…The case study method implies the use of cases for teaching purposes in order to encourage students' active participation that improves their satisfaction with the course and benefits their learning outcomes (Roy & Banerjee, 2012). Although several limitations of the case study method have been pointed out in previous literature such as the unbalanced interaction between instructors and students (Argyris, 1980), failures at selecting unfamiliar cases for students (Chang, Kwan-Ling, Karen, Bosco, & Lai-kuen, 2005), or concerns about students' previous professional experience (Roy & Banerjee, 2012) it appears to be a good teaching method. The case study method is a suitable teaching strategy to improve learning outcomes because it is suitable to develop communicative and interpersonal skills, group decision-making and problem-solving skills, strategic thinking and analytical capabilities (Chang et al, 2005;Richardson, 1993).…”