Understanding street‐level bureaucrats’ informal collaboration: Evidence from police officers across the jurisdictional divide

Cohen, Galia; Cohen, Nissim

doi:10.1080/14719037.2021.1963824

Cited by 16 publications

(16 citation statements)

References 78 publications

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“…Our finding that officers perceive informal partnerships as critical for successful engagement in mental health-related calls contributes to the growing body of evidence on the positive impact of informal collaborations on police job outcomes (e.g., Cohen & Cohen, 2021). If informal collaborative networks are a promising strategy for enhancing service provision to PWMIs, more efforts should be invested in allowing officers to develop them.…”

Section: Towards Scaling Up Police Service Provision To Pwmis: Recomm...supporting

confidence: 57%

“…The study employed a snowball sampling, in which police officers who volunteered to participate in the study also helped recruit future participants. Snowball sampling is one of the most commonly used strategies for sampling hard-to-reach populations (Rao et al, 2017), and policing scholars commonly agree that law enforcement officers are considered as such (i.e., Cohen & Cohen, 2021; Paoline, 2003). In the context of police, hard-to-reach population (also: “hard to track” and “hidden population”) means that officers are unlikely to participate in an interview with a non-police “outsider” unless the individual is vetted by “one of their own” (Cohen, 2018).…”

Section: Methodsmentioning

confidence: 99%

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“We’re Not the Cure, We’re Just the Band-Aid”: The Interplay of Structure, Culture, and Practice in Police Service Provision to Persons with Mental Illnesses

Cohen

2023

The American Review of Public Administration

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This study uses the constellation approach of transition theory as a theoretical framework to depict the ways in which facilitators and barriers in police system's structure, culture, and practice interact to shape police response to persons with mental illnesses (PWMIs). The study utilizes the framework method to analyze 57 in-depth interviews with police officers in Texas. Using a hybrid approach of inductive and deductive thematic analysis, we develop a matrix of four quadrants characterizing the constellation of mental health service provision by police: (1) structural barriers (deficits in resources, unsuccessful collaboration, lack of training), (2) structural facilitators (crisis intervention teams, informal cross-disciplinary collaborations, technology), (3) cultural barriers (role conflict, perceived inability to help, stigma), and (4) cultural facilitators (the police mission ‘to serve and protect’, improving police public image, managerial support). The study ends with recommendations for the scaling up of police mental health service provision to PWMIs.

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Section: Towards Scaling Up Police Service Provision To Pwmis: Recomm...supporting

confidence: 57%

Section: Methodsmentioning

confidence: 99%

“We’re Not the Cure, We’re Just the Band-Aid”: The Interplay of Structure, Culture, and Practice in Police Service Provision to Persons with Mental Illnesses

Cohen

2023

The American Review of Public Administration

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“…This study has several limitations. First, it cannot cover all types of collaboration, such as those across jurisdictional divides (G. Cohen & Cohen, 2021) or cross-sectoral collaboration (Lahat et al, 2023; Loyens, 2019).…”

Section: Discussionmentioning

confidence: 99%

How Street-Level Bureaucrats Collaborate for Policy Entrepreneurship: Insights From Anti-Poverty Policy Implementation in China

Liu

Wang

2023

Administration & Society

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Despite increasing attention to street-level policy entrepreneurship, it remains unclear what strategies street-level bureaucrats employ during implementation or how their strategies impact policy outcomes. Using China’s Targeted Poverty Alleviation campaign, we argue that street-level policy entrepreneurs construct collaborative arrangements with various local networks to devise innovative solutions. They collaborate with administrative leaders vertically or with citizens horizontally by adopting three strategies: defining mutual interests, building trust, and leveraging resources. Vertical collaboration contributes to effective policy outcomes and formal upward accountability, while horizontal collaboration improves public responsiveness. This study provides insights into collaborative behaviors of frontline bureaucrats that alleviate rural poverty.

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“…Some studies focus on officers seeking to do the best in a difficult situation, which includes reflecting on their willingness to risk their life (Cohen, 2022; Cohen & Golan‐Nadir, 2020). Other studies, in ways akin to research on other public services, look at how police adapt implementation for the benefit of clients/citizens (inter alia, Brockmann, 2017; Cohen, 2023; Cohen & Cohen, 2023). One recent study suggests “minimal compliance with job requirements” (Lotta et al, 2023, p. 2) when working under coronavirus disease 2019 (COVID‐19) conditions, as a means of self‐preservation.…”

Section: Literature Reviewmentioning

confidence: 99%

Street level bureaucrats, policy entrepreneurship, and discretion in enforcing bans on motorcycle taxis in Lagos, Nigeria

Ackrill,

Igudia,

Olusanya

et al. 2023

European Policy Analysis

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Recently, the authorities in Lagos have implemented policies progressively restricting the operation of okadas (motorcycle taxis). We analyze the enforcement of these measures through the lens of street‐level bureaucrats (SLBs) and street‐level policy entrepreneurs (SLPEs). Doing so, we introduce two novel features into the literature. First, the extant literature focuses primarily on policies that deliver public services, whereas policies can also control proscribed behavior. We refer to these as service delivery and regulation, respectively. Second, the exercise of discretion by SLBs and SLPEs can result in both “underenforcement” and “overenforcement” of regulatory policies, the latter potentially involving breaking the law. Drawing on extensive fieldwork in Lagos between 2021 and 2023, we find strong evidence of both underenforcement and overenforcement of okada bans over time, but with more overenforcement. This offers important insights conceptually for the SLPE literature and empirically to the challenges of policing urban Lagos.

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Understanding street‐level bureaucrats’ informal collaboration: Evidence from police officers across the jurisdictional divide

Cited by 16 publications

References 78 publications

“We’re Not the Cure, We’re Just the Band-Aid”: The Interplay of Structure, Culture, and Practice in Police Service Provision to Persons with Mental Illnesses

“We’re Not the Cure, We’re Just the Band-Aid”: The Interplay of Structure, Culture, and Practice in Police Service Provision to Persons with Mental Illnesses

How Street-Level Bureaucrats Collaborate for Policy Entrepreneurship: Insights From Anti-Poverty Policy Implementation in China

Street level bureaucrats, policy entrepreneurship, and discretion in enforcing bans on motorcycle taxis in Lagos, Nigeria

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