Understanding Project Survival in an ES Environment: A Sociomaterial Practice Perspective

Wagner, Erica L.; Newell, Sue; Piccoli, Gabriele

doi:10.17705/1jais.00227

Cited by 104 publications

(103 citation statements)

References 45 publications

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“…Consistent with the outcomes of other studies (Boudreau and Robey, 2005;Wagner et al, 2010), the ITPA's top management's expectation was that project managers use the new technology as-is, while the reality is that negotiated IT-based practices pushed the use toward a working and accepted collaboration technology. Therefore, the use of collaboration technologies represents a never-ending interplay fueled by a need to readjust representations of the collaboration technology and of the knowledge to be shared, and to negotiate the sociomaterial elements of work practices.…”

Section: Implications For Researchers and Practitionerssupporting

confidence: 58%

“…According to SPP, the dynamic relationship between organizational actors and IT is reflected in practices and can be illustrated by two concepts: performativity and affordance. Performativity represents a dialectic process of resistance and accommodation that produces unpredictable reconfigurations of the sociomaterial assemblage (Wagner et al, 2010). In their analysis of an enterprise resource planning (ERP) implementation, Wagner et al (2010) clarify the concept of performativity by comparing the differences between sociomaterial assemblages of the same IS to the differences between the games of American football and rugby.…”

Section: Sociomaterials Practice Perspectivementioning

confidence: 99%

“…Performativity represents a dialectic process of resistance and accommodation that produces unpredictable reconfigurations of the sociomaterial assemblage (Wagner et al, 2010). In their analysis of an enterprise resource planning (ERP) implementation, Wagner et al (2010) clarify the concept of performativity by comparing the differences between sociomaterial assemblages of the same IS to the differences between the games of American football and rugby. The American game of football emerged as a sociomaterial assemblage from the UK game of rugby when those playing the game altered over time the sociomaterial assemblage that it is now called rugby.…”

Section: Sociomaterials Practice Perspectivementioning

confidence: 99%

See 2 more Smart Citations

Exploring collaboration technology use: how users’ perceptions twist and amend reality

Dulipovici

Vieru

2015

Journal of Knowledge Management

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Structured Abstract:Purpose: This study examines how a collaboration technology is used by three organizational groups.The main focus is on the interplay between the users' perceptions (of the technology and of the knowledge shared) and the material properties of the collaboration technology.Design/methodology/approach: Two theoretical frameworks (social representations and sociomaterial practice perspective) examine collaboration technology use to better understand the underlying dynamics. The research is conducted as a case study in an US company where a collaboration technology was being implemented. Originality/value: By combining two complementary theoretical frameworks, this study provides a novel and more in-depth explanation of collaboration technology use (or lack thereof).

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Section: Implications For Researchers and Practitionerssupporting

confidence: 58%

Section: Sociomaterials Practice Perspectivementioning

confidence: 99%

Section: Sociomaterials Practice Perspectivementioning

confidence: 99%

See 1 more Smart Citation

Exploring collaboration technology use: how users’ perceptions twist and amend reality

Dulipovici

Vieru

2015

Journal of Knowledge Management

View full text Add to dashboard Cite

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“…In order to make sense of their practices, the sociomaterial assemblages reflect individuals' shared understandings within the organizational context [53]. Here we define practices as referring to coordinated activities of individuals and groups in doing their 'real work' as it is informed by a particular organizational or group context [46]. Through practice, agents formalize their membership to a certain field of practice and, at the same time differentiate themselves from agents from other fields.…”

Section: The Sociomaterials Practice Perspective (Spp)mentioning

confidence: 99%

“…The individual-level decisional events influence further how the user community in the organization uses the new technology. Moreover, grouplevel events shape those individual-level events given the reciprocal influence between technology and its social and historical context [34,46].…”

Section: Introductionmentioning

confidence: 99%

Sharing Knowledge in a Shared Services Center Context: An Explanatory Case Study of the Dialectics of Formal and Informal Practices

Vieru

Arduin

2016

Shared Services and Outsourcing: A Contemporary Outlook

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International audienceThis study focuses on how knowledge sharing across boundaries of merging entities during an information system (IS) implementation project in a shared services center (SSC) context affects the resulting system functionality. Although the literature stresses the growing adoption of the SSC as an outsourcing model, there is a lack of studies that examine shared services as a dynamic process of knowledge sharing across the organizational boundaries. We draw on a sociomaterial practice perspective and on the theory of workarounds to analyze an IS implementation project in a healthcare organization resulting from a merger of previously independent hospitals. The results suggest that new technology can be enacted in different ways as it links up with practices of different communities of users. We propose a multilevel process model that indicates at the end of the project a resulting mix of formal and informal (workarounds) practices that emerged from a dialectic process of resistance to, and negotiation of, the IS configuration during its implementation

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Uncovering unintended and shadow practices of users of decision support system dashboards in higher education institutions

McCoy

Rosenbaum

2019

Asso for Info Science & Tech

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Higher education institutions' (HEI) have begun to develop decision support system data dashboards (DSS‐DD) to improve the data‐informed decision making practices of institutional decision makers. This qualitative study examines the practices of decision makers as they engage with DSS‐DD at a large U.S. Midwestern university and uncovers the socio‐technical characteristics that lead to limited or non‐use of dashboards. To examine these practices and characteristics, this study presents a framework grounded in socio‐technical interaction networks from social informatics and sociomateriality from information systems that explores the socio‐technical practices of users within organizations, while acknowledging the impact of the users' socio‐technical contexts on their DSS‐DD practices. The results show that during the design and implementation phases of these dashboards the institutional contexts that the dashboards are meant to inform are often ignored; and that as users interact with these systems they develop unintended and shadow practices that lead to limited or non‐use of the dashboards for decision making purposes. Additionally, the study finds that users' practices are influenced by their local socio‐technical networks, which includes their prior experiences using institutional data, other actors within their institutional unit, and the political and social contexts which shape the users' decision making behavior and data‐use practices.

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Understanding Project Survival in an ES Environment: A Sociomaterial Practice Perspective

Cited by 104 publications

References 45 publications

Exploring collaboration technology use: how users’ perceptions twist and amend reality

Exploring collaboration technology use: how users’ perceptions twist and amend reality

Sharing Knowledge in a Shared Services Center Context: An Explanatory Case Study of the Dialectics of Formal and Informal Practices

Uncovering unintended and shadow practices of users of decision support system dashboards in higher education institutions

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