Understanding Process Models Using the Eye-Tracking: A Systematic Mapping

Brito, Vinícius de Albuquerque; Duarte, Rafael Batista; Lopes, Charlie Silva; Silveira, Denis Silva da

doi:10.1007/978-3-030-29238-6_7

Cited by 1 publication

(2 citation statements)

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“…In recent work, we performed a systematic literature mapping (SLM) that identifies and analyses primary studies to provide an overview of researches that evaluate the understanding of process models through eye-tracking techniques (Brito et al , 2019). However, the underlying protocol does not impose a quality assessment of primary studies.…”

Section: Related Workmentioning

confidence: 99%

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A systematic literature review on the usage of eye-tracking in understanding process models

Duarte

Silveira

Brito

et al. 2020

BPMJ

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PurposeBusiness process modeling can involve multiple stakeholders, so it is natural that problems may occur during the designing and understanding processes. One way to perceive these problems is to evaluate the comprehension of business process models through the collection of data related to the readers' eye movement via an eye-tracking device. The purpose of this paper is to provide a comprehensive overview of the use of eye-trackers in understanding process models and to offer a research roadmap to challenge the community to address the identified limitations and open issues that require further investigation.Design/methodology/approachTo achieve this goal, Systematic Literature Review (SLR) was performed following good practices from the Evidence-Based Software Engineering's (EBSE) field.FindingsThis study resulted in 10 primary studies selected for analysis and data extraction, from the 1,482 initially retrieved. The major findings indicate that the business process community still benefits little from the use of eye-tracking, e.g. not offering sufficient support for inexperienced designers and not having an explicit standardization in its use. These and other findings are synthesized in a research roadmap which results would benefit researchers and practitioners.Originality/valueIn the studies found, the methods used to explore eyes' movement in process models' comprehension analysis were presented as an advantage of the current study. Additionally, another aspect presented in this SRL as an originality is presenting a set of open questions, suggesting valuable topics for future research through a research script (research roadmap).

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Section: Related Workmentioning

confidence: 99%

“…In the present paper, it was revisited the SLM described in Brito et al (2019), enriching the process with quality assessment measures to evaluate primary studies list. Quality measure is an important way to classify the primary studies to allow further analysis and prioritization.…”

Section: Related Workmentioning

confidence: 99%