Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis

Wei, Hsiao-Lan; Wang, Eric T. G.; Ju, Pei-Hung

doi:10.1057/palgrave.ejis.3000547

Cited by 88 publications

(39 citation statements)

References 28 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Therefore, the mutual adaptation between ERP packages and Chinese organizations became a research focus. The literature indicates that fit and localization are issues in the adoption of ERP systems by Chinese firms (Liang and Xue, 2004;Wei et al, 2005;. Moreover, for many Chinese firms, successful implementation of ERP does not offer much assurance for assimilation.…”

Section: Human Behaviors In Is Adoption and Usementioning

confidence: 98%

Research on IT in China: A Call for Greater Contextualization

Gao

Mao

2014

Journal of Information Technology

View full text Add to dashboard Cite

Research on information technologies (IT) in China has gained increasing attention in the international information systems (IS) community. This study systematically reviews papers on IT in China published in the 'Senior Scholars' Basket of Journals' from 2000 to 2013. We have two specific objectives: to identify key research issues and trends, and to propose future directions for research on IT in China. This paper categorizes the global distribution of authors and their research methods. Five research streams are identified, including human behaviors in IS adoption and use, IS management, e-Business, social media, digital collaborations and group support, and industry and societal issues in IS. While each stream is examined in detail, we specifically pay attention to the effect of the Chinese context in each paper and the approaches to contextualizing the research. On the basis of our findings from the literature review, we propose a focus on the Chinese context as guidance for future research.

show abstract

Section: Human Behaviors In Is Adoption and Usementioning

confidence: 98%

Research on IT in China: A Call for Greater Contextualization

Gao

Mao

2014

Journal of Information Technology

View full text Add to dashboard Cite

show abstract

“…A later body of work argued that the benefits of ERP do not appear for a number of years (Mabert et al 2001). It was therefore necessary, they suggested, to extend the timeframe of research into the 'post-implementation' phase also described as the 'onward and upward' phase (Somers and Nelson 2004;Wei et al 2005;Wu 2008). Elsewhere, echoing some of the sentiments of this latter work, we have drawn attention to the enormous effort involved in bridging generic supplier offerings to specific organisational settings through intertwined processes of innofusion-in adapting these complex information systems to particular organisational settings and of domesticationas organisations learn to exploit the affordances of complex technologies in redeveloping their information and work practices (Pollock and Williams 2009).…”

Section: Implementation Studiesmentioning

confidence: 97%

e-Infrastructures: How Do We Know and Understand Them? Strategic Ethnography and the Biography of Artefacts

Pollock

Williams

2010

Comput Supported Coop Work

106

118

View full text Add to dashboard Cite

In health research and services, and in many other domains, we note the emergence of large-scale information systems intended for long-term use with multiple users and uses. These einfrastructures are becoming more widespread and pervasive and, by enabling effective sharing of information and coordination of activities between diverse, dispersed groups, are expected to transform knowledge-based work. Social scientists have sought to analyse the significance of these systems and the processes by which they are created. Much current attention has been drawn to the often-problematic experience of those attempting to establish them. By contrast, this paper is inspired by concerns about the theoretical and methodological weakness of many studies of technology and work organisation-particularly the dominance of relatively short-term, often single site studies of technology implementation. These weaknesses are particularly acute in relation to the analysis of infrastructural technologies. We explore the relevance to such analysis of recent developments in what we call the Biography of Artefacts (BoA) perspective-which emphasises the value of strategic ethnography: theoretically-informed, multi-site and longitudinal studies: We seek to draw insights here from a programme of empirical research into the long-term evolution of corporate e-infrastructures (reflected in current Enterprise Resource Planning systems) and review some new conceptual tools arising from recent research into e-Infrastructures (e-Is). These are particularly relevant to understanding the current and ongoing difficulties encountered in attempts to develop large-scale Health Infrastructures.

show abstract

“…Misalignments were then employed as another criterion for selecting those within-scope modules. 24] by illustrating that in addition to considering the fit between the selected modules and the organization, the social alliance's influence also played an important role in module selection. As top managers opened up space for negotiations about how the SAP-ERP should be integrated routine practices, users, the ERP core team, and SAP consultants engaged in intensive negotiations to establish a new socio-technical order.…”

Section: Eventmentioning

confidence: 99%

“…A range of options, social forces, and negotiations emerge during the process of embedding the global solutions into the application settings. A number of studies report that when implementing global largescale technologies, the reconciliation of structural differences and conflicts are critical but extremely difficult and costly [21][22][23][24][25]. There is dialectic between the global and the local [20,26,27].…”

Section: Theoretical Foundationsmentioning

confidence: 99%

The Evolution of ERP Closure: Insights from the Social Shaping View of Technology

Wang

2010

2010 43rd Hawaii International Conference on System Sciences

Self Cite

View full text Add to dashboard Cite

This study reports a case study of a large organization that has implemented and used enterprise resource planning systems (ERP) for more than 10 years. Adopting the social shaping view of technology (SST) to study the dialectical interplay between the global structures embodied in the ERP and the local structures, the case study finds that the ERP closure is provisional. There is a cycle of stabilization and destabilization. It shows that "closure by consensus" in the implementation and use of large scale, enterprise-wide information systems is by no means as simple as previous researchers would suggest. Before reaching a consensus, different types of closure emerge to end the dialectical interplay temporarily between the local structures and the global structures. This study provides a better understanding for how and when the provisional closure is opened, changed, and re-closed over time from the SST perspective including both actors' interplay and contextual influence.

show abstract

Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis

Cited by 88 publications

References 28 publications

Research on IT in China: A Call for Greater Contextualization

Research on IT in China: A Call for Greater Contextualization

e-Infrastructures: How Do We Know and Understand Them? Strategic Ethnography and the Biography of Artefacts

The Evolution of ERP Closure: Insights from the Social Shaping View of Technology

Contact Info

Product

Resources

About