2011
DOI: 10.1177/1071181311551051
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Understanding Cognitive and Collaborative Work: Observations in an Electric Transmission Operations Control Center

Abstract: This paper describes research that is part of an ongoing project to design tools to assist in the integration of renewable energy into the electric grid. These tools will support control room dispatchers in real-time system operations of the electric power transmission system that serves much of the Western United States. Field observations comprise the first phase of this research in which 15 operators have been observed over various shifts and times of day for approximately 90 hours. Findings describing some… Show more

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Cited by 13 publications
(3 citation statements)
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References 11 publications
(15 reference statements)
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“…Experiences and developments on SA in the automotive and aviation sectors also hold important findings [73,74,75]. Case studies on SA in control rooms provide insight on workflows in the mentioned domains as documented in [76,20,24,77,69,17,18,35,78,79].…”
Section: Features Of Modern Grid Management Systemsmentioning
confidence: 91%
“…Experiences and developments on SA in the automotive and aviation sectors also hold important findings [73,74,75]. Case studies on SA in control rooms provide insight on workflows in the mentioned domains as documented in [76,20,24,77,69,17,18,35,78,79].…”
Section: Features Of Modern Grid Management Systemsmentioning
confidence: 91%
“…Due to the aforementioned advantages of control rooms, several different industries have adopted such systems to enhance their processes. Electric power plants use control rooms to monitor electric supply grids and to communicate with field and generation operators [14]. Nuclear power plants also use control rooms to monitor and control operations, processes, and any deviations in the process state.…”
Section: Control Roomsmentioning
confidence: 99%
“…Regulatory organizations such as the North American Electric Reliability Corporation (NERC) have since mandated data sharing and wide-area views (NERC, 2006) so that operators can detect and respond to incidents in other jurisdictions. The recent increase in intermittent renewable generation (Obradovich, 2011), market deregulation (Sanderson, Memisevic, & Wong, 2004), and cybersecurity risks (Ten, Liu, & Manimaran, 2008) have increased power grid operations’ complexity and thus information processing required of operators and EMSs.…”
Section: Wide-area Monitoringmentioning
confidence: 99%