Understanding Business Process Models: The Costs and Benefits of Structuredness

Dumas, Marlon; Rosa, Marcello La; Mendling, Jan; Mäesalu, Raul; Reijers, Hajo A.; Semenenko, Nataliia

doi:10.1007/978-3-642-31095-9_3

Cited by 40 publications

(43 citation statements)

References 34 publications

(44 reference statements)

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“…Mendling and Strembeck (2008, p. 147), who calculate the metric as ''one minus the number of nodes in structured blocks divided by the number of nodes,'' find no significant correlation between it and comprehension accuracy. Dumas et al (2012) find that a comparable metric results in inconsistent results, as structuredness reduces comprehension for two models and heightens comprehension in two other models, which leads the authors to conclude that structuring might be beneficial only when it does not increase the number of gateways.…”

Section: Modularity/structurednessmentioning

confidence: 80%

Comprehension of Procedural Visual Business Process Models

Figl

2017

Bus Inf Syst Eng

111

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Visual process models are meant to facilitate comprehension of business processes. However, in practice, process models can be difficult to understand. The main goal of this article is to clarify the sources of cognitive effort in comprehending process models. The article undertakes a comprehensive descriptive review of empirical and theoretical work in order to categorize and summarize systematically existing findings on the factors that influence comprehension of visual process models. Methodologically, the article builds on a review of forty empirical studies that measure objective comprehension of process models, seven studies that measure subjective comprehension and user preferences, and thirty-two articles that discuss the factors that influence the comprehension of process models. The article provides information systems researchers with an overview of the empirical state of the art of process model comprehension and provides recommendations for new research questions to be addressed and methods to be used in future experiments.

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Section: Modularity/structurednessmentioning

confidence: 80%

Comprehension of Procedural Visual Business Process Models

Figl

2017

Bus Inf Syst Eng

111

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“…There is no clear definition of the notion of understanding of business process models. It is used in different manners depending on the context [1], [2], [3], [4]. Even though a definition lacks, this notion is very important.…”

Section: Process Model Understandingmentioning

confidence: 99%

Evaluating Knowledge of Business Processes

Turdasan¹,

Petrusel²

2016

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“…In practice, making a model structured without duplication appears to be rather rare. An investigation with more than 500 models from practice has shown that structuring leads to an increase in size of about 50% on average [53]. It is also important to note that duplication might be more harmful than a usual increase in size.…”

Section: Refactoring the Structure Of Process Modelsmentioning

confidence: 99%

“…It is also important to note that duplication might be more harmful than a usual increase in size. The user experiment reported in [53] points to a potential confusion by model readers who are asked about behavioural constraints that involve activities that are shown multiple times in the model.…”

Section: Refactoring the Structure Of Process Modelsmentioning

confidence: 99%

Managing Structural and Textual Quality of Business Process Models

Mendling

2013

Lecture Notes in Business Information Processing

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Abstract. Business process models are increasingly used for capturing business operations of companies. Such models play an important role in the requirements elicitation phase of to-be-created information systems and in as-is analysis of business efficiency. Many process modeling initiatives have grown considerably big in size involving dozens of modelers with varying expertise creating and maintaining hundreds, sometimes thousands of models. One of the roadblocks towards a more effective usage of these process models is the often insufficient provision of quality assurance. The aim of this paper is to give an overview on how empirical research informs structural and textual quality assurance of process models. We present selected findings and show how they can be utilized as a foundation for novel automatic analysis techniques.

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Understanding Business Process Models: The Costs and Benefits of Structuredness

Cited by 40 publications

References 34 publications

Comprehension of Procedural Visual Business Process Models

Comprehension of Procedural Visual Business Process Models

Evaluating Knowledge of Business Processes

Managing Structural and Textual Quality of Business Process Models

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